RansomwareRemoval Guide

Remove Cylance Virus (.Cylance Files Ransomware)

Cylance Virus Ransomware

The Cylance mean a ransomware-type infection. Cylance was elaborated particularly to encrypt all major file types. When the file is encrypted people are unable to use them. Cylance adds the “.Cylance” extension for each file encrypted by it. For example, the file “myphoto.jpg“, when encrypted by Cylance, will be renamed into “myphoto.jpg.Cylance“. As quickly as the encryption is finished, Cylance places a special text file into every folder containing the encrypted data.

The message given by Cylance text file requesting the ransom is definitely the same as the statements given by other ransomware virus representatives. It literally discusses that the info is encrypted and that the only way to bring back it is to use a a special decryption key. Sadly, this is definitely true. The kind of cryptography mechanism applied by Cylance is still not appropriately examined. Still, it is definitely particular that each victim may be given the specific decryption key, which is totally unique. It is difficult to bring back the files without the key available.

Another trick of Cylance is that the victims cannot gain access to the key. The key is kept on a specific server run by the frauds connected with Cylance ransomware. To get the key and recover the important info people need to pay the ransom.

However, regardless of the asked for quantity, people need to keep away from paying the virus. Cyber frauds are not fair, so they tend to entirely ignore what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom normally does not provide any positive result and people just lose their money for absolutely nothing.

We highly encourage that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Cylance ransomware and to recover the data data free of charge. Therefore, the just best decision is to recover the lost data from the available backup.

Virus Summary

NameCylance Ransomware
File Extension.Cylance
TypeRansomware
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special Cylance extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the web is now overwhelmed with threats that look similar to Cylance ransomware. Destructive programs of such kind are normally elaborated to encrypt essential information and to set forth the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to produce the special decryption key for information decryption.

Thus, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is just not feasible. The only way to prevent the loss of your crucial information is to routinely create backups of your important information.

Bear in mind that even if you create such backups, they should be put into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted in addition to other files, so it’s definitely not a good storage place.

How did ransomware infect my PC?

There are numerous methods used by online scams to distribute Cylance ransom virus. Despite the fact that it is uncertain how precisely Cylance injects your system, there are some leaks through which it may penetrate the system:

  • integration with third-party software application, especially freeware;
  • spam emails from unidentified senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently Cylance virus might be presented as some legitimate software, for instance, in the pop-ups instructing users to implement some important software updates. This is the common trick used by online frauds to persuade people into downloading and installing Cylance infection manually, by methods of their direct participation in the installation process.

Additionally, the criminals might describe various e-mail spam techniques to inject harmful codes into systems. So, they may refer to to sending unsolicited spam e-mails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some video, documents, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may seriously damage the system. Fictitious Adobe Flash Player update informs may result in Cylance ransom injection. When it comes to the cracked software, these illegally downloaded programs may likewise contain malicious codes resulting in Cylance secret installation. Finally, injection of Cylance may occur by means of Trojans that secretly get injected into the system and install harmful tools without the user’s approval.

Is there any method to avoid the injection of Cylance ransom virus?

Although there is no 100% guarantee to prevent your PC from getting infected, there are some pieces of recommendations we want to show with you. To start with, be very cautious when you browse the web and particularly while downloading totally free programs. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may contain other unwanted utilities in the package, so they may be malicious. Make certain that your current antivirus software and your entire OS is always duly updated.

Of course, downloading pirated software is unlawful and may result in necessary damage to be made for your PC. Thus, stay away from downloading cracked software. You are likewise highly recommended to reconsider your existing security software and perhaps switch to another security solution that can render far better services of protecting your computer.

Below please find the quotation from the Cylance text file:

[[=== Cylance Ransomware ===]]

[+] What\'s happened?
All your files are encrypted, and currently unsable, but you need to follow our instructions. otherwise, you cant return your data (NEVER).

[+] What guarantees?
Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities - nobody will not cooperate with us. Its not in our interests.
To check the ability of returning files, we decrypt one file for free. That is our guarantee.
If you will not cooperate with our service - for us, its does not matter. But you will lose your time and data, cause just we have the private key. time is much more valuable than money.

[+] How to cantact with us?
Please write an email to: Crypter@firemail.de and Helper@firemail.de
Write this U-ID in the subject: 9cz9eXn9z

Key:
-
------------

!!! DANGER !!!
DON\'T try to change files by yourself, DON\'T use any third party software for restoring your data or antivirus solutions - its may entail damage of the private key and, as result, The Loss all data.
!!! !!! !!!
ONE MORE TIME: Its in your interests to get your files back. From our side, we (the best specialists) make everything for restoring, but please should not interfere.
!!! !!! !!!

Screenshot of files with “.Cylance” extension added by the ransomware:
Cylance Ransomware - encrypt files with .Cylance extension

Use GridinSoft Anti-Malware to remove Cylance ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

Sending
User Review
0 (0 votes)
Comments Rating 0 (0 reviews)

Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Sending

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back to top button