Djvu VirusRansomwareRemoval Guide

Neon Virus Removal Guide (+Decrypt .neon files)

Neon – General Info

Neon is a destructive software application functioning as typical ransomware. Michael Gillespie, the well-known virus researcher, very first discovered this new name in the DJVU ransomware family.

Neon was developed for the sole purpose to encrypt all popular file types. Rationally, as quickly as the encryption is successfully achieved, the users are unable to get access to them. Neon ransomware adds its own “.neon” to all the encrypted files. For instance, the file “price_list.xls”, when crypted by Neon, will be titled as “price_list.xls.neon”. Once the encryption is accomplished, Neon puts its own distinct text document (_readme.txt) into all the folders that store the encrypted files.

The message stated by document requesting the random os very comparable to the alerts given by other ransomware threats coming from the DJVU family. The warning basically shows that the information has been encrypted and the only solution to get access to it is to use a special standalone key. Regretfully, this statement is definitely real.

The method to secure the files utilized by Neon is not completely investigated. However, there is no doubt that each computer owner might be provided a special decryption key, which is absolutely distinct. It is incredibly tough to recuperate the data without the proper key in place.

“Don’t worry, you can return all your files!”, from text file message:

message from Neon virus

One more peculiarity of the Neon virus is that the users are unable to get access to the key. The decrypting key is hosted on a special server under the total control by the scoundrels who have launched the Neon ransomware into the web. In order to obtain the key and bring back the essential data, the users are told to connect with the frauds by means of email or by telegram and to pay the ransom in the quantity of $980.

The message likewise says that individuals need to call the Neon authors within 72 hours upon the moment of the data file encryption. The alert shows that by doing so the people will acquire a 50% discount rate, for that reason, the ransom quantity drops down to $490.

No matter what the amount of the ransom is, we highly encourage that you do not pay the ransom. There is no warranty that these online scoundrels will keep their promises, so they may not care at all what the victims feel about the file encryption, even when the amount of the ransom is gotten into their accounts. Thus, paying ransom frequently does not lead to a successful healing. So, the users might merely lose their money for nothing.

Similarly, we advise you not to contact the scams as they advise. Do not move loan into their wallets. There are no applications that might split the Neon ransomware or bring back the information at no charge. Therefore, the only proper decision is to bring back the information from possible backups (if readily available).

Virus Summary

NameNeon Ransomware
File Extensionneon
TypeRansomware
FamilyDJVU
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES-256 algorithm (CFB mode) encryption algorithm. Once the encryption is completed, the ransomware adds its special .neon extension to all the files modified by it.
Distribution MethodAdware bundles and software cracks
Similar InfectionsLokas, Besub, Nusar
Neon Removal Tool   GridinSoft Anti-Malware
Neon Decryption Tool   Emsisoft Djvu Decryptor

Do not forget that the Web is now filled with infections comparable to the Neon ransomware. For example, this particular threat is essentially identical to Brusaf and other ransomware-type infections. These harmful utilities have been established in order to encrypt the crucial information and express the demand for the users to pay the ransom. All these infections use the identical algorithm to produce the particular key for effective information decryption.

Unless the Neon ransomware is still under the development procedure or has actually got some hidden bugs, it is not possible to restore the data by hand. Thus, the only working option to avoid the loss of your crucial information is to regularly maintain updated backups of all your vital files.

Another essential piece of recommendations is to save the backups on special storage not linked to your main PC. For example, you may save it on the USB Flash Drive, or some external hard disk, or by using the cloud data storage services. Keeping the backups on your routine drive is really dangerous, considering that the backup might also be encrypted by the Neon virus.

Leakages for the Neon ransomware attack.

Neon uses lots of paths to penetrate the vulnerable computers. It is not certain what specific technique was used in your case, however, the intrusion may take place through the following channels:

  • bundling with third-party programs, mainly freeware;
  • spam e-mails from the unknown senders;
  • websites offering complimentary hosting;
  • P2P (peer-to-peer) torrent software.

There are times when the Neon virus might camouflage itself as some authentic application, for instance, through the deceptive signals requiring setup of some software update. This is the most typical technique utilized by the frauds to inject the Neon ransomware files into the system. By doing this users partially take part in its setup, without clearly comprehending the risk.

Furthermore, the frauds may send out unsolicited spam e-mail with tricky signals motivating the people to open dubious attachments or click some download links, for example, those motivating the people to open particular photos, text files, tax documents and other information.

No doubt, opening these files or clicking the harmful links might essentially damage the system. Fake Acrobat Reader upgrade alerts may lead to the Neon ransomware seepage. Likewise, downloading the split software might furthermore contain the ransomware installer. The last however not the least, installation of Neon might take place through some Trojan horses that may be installed stealthily into the system and without the user’s direct permission or even permission.

Preventing the Neon ransomware attack.

Naturally, there is no absolute guarantee that your computer will be always without any malware attacks, however, we want to share some helpful pointers with you to make it safer. Make sure to pay very very close attention while browsing the web and particularly while downloading cost-free programs. Do not open any suspicious e-mail attachments, specifically if the sender is not understood to you.

Do not forget that certain freeware installer might also contain some other additional apps in the bundle. These extra applications might be very damaging. It is of utmost value to keep your anti-virus software application and your os in general to be constantly properly upgraded.

It is rather rational that downloading cracked apps is prohibited, however, additionally, such unapproved software application use might also bring major damage to your computer. Thus, do not download any split programs. Plus, the reality that your current anti-virus did not protect the system from the Neon ransomware is an excellent factor for you to reevaluate your choices and change to another program that can render the securing functions on a better level.

Below please find the quotation from the Neon text file:

ATTENTION!

 Don't worry, you can return all your files!
 All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
 The only method of recovering files is to purchase decrypt tool and unique key for you.
 This software will decrypt all your encrypted files.
 What guarantees you have?
 You can send one of your encrypted file from your PC and we decrypt it for free.
 But we can decrypt only 1 file for free. File must not contain valuable information.
 You can get and look video overview decrypt tool:
 https://we.tl/t-2P5WrE5b9f
 Price of private key and decrypt software is $980.
 Discount 50% available if you contact us first 72 hours, that's price for you is $490.
 Please note that you'll never restore your data without payment.
 Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.


 To get this software you need write on our e-mail:
 restorealldata@firemail.cc

 Reserve e-mail address to contact us:
 gorentos@bitmessage.ch

 Our Telegram account:
 @datarestore

Screenshot of files with “.neon” extension added by the virus:”

Neon Ransomware - encrypt files with .neon extension

Use GridinSoft Anti-Malware to remove Neon ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

Use Emsisoft Decryptor for restore neon files

You can download Emsisoft Decryptor by clicking the button below:

  Emsisoft Decryptor

  1. Run the decryptor as an administrator. The license terms will show up, which you have to agree to by clicking the “Yes” button.
  2. Once the license terms are accepted, the primary decryptor user interface opens.
  3. By default, the decryptor will pre-populate the locations to decrypt with the currently connected drives and network drives. Additional locations can be added using the Add” button.
  4. Decryptors typically offer various options depending on the particular malware family. The available options are located in the Options tab and can be enabled or disabled there. You can find a detailed list of the available Options below.
  5. After you have added all the locations you want to decrypt to the list, click the “Decrypt” button to start the decryption process. The screen will switch to a status view, informing you about the current process and decryption status of your files
  6. The decryptor will inform you once the decryption process is finished. If you require the report for your personal records, you can save it by clicking the “Save log” button. You can also copy it straight to your clipboard to paste it into emails or forum posts if you are asked to.
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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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