RansomwareRemoval Guide

Remove Pay us Virus (.pay us Files Ransomware) – HiddenTear Ransomware

Pay us – Ransomware

The Pay us mean a ransomware-type infection. The infection comes from the HiddenTear ransomware family. Pay us was elaborated particularly to encrypt all major file types. As soon as the file is encrypted people are unable to use them. Pay us adds the “.pay us” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Pay us, will be renamed into “myphoto.jpg.pay us“. As soon as the encryption is finished, Pay us places a special text file into every folder containing the encrypted data.

The message given by Pay us text file requesting for the ransom is definitely the like the statements given by other ransomware virus representatives belonging to the HiddenTear family. It literally discusses that the info is encrypted which the only way to restore it is to use a a special decryption key. Regretfully, this is absolutely true. The kind of cryptography mechanism used by Pay us is still not appropriately examined. Still, it is definitely certain that each victim may be given the specific decryption key, which is absolutely distinct. It is difficult to restore the files without the key available.

Another technique of Pay us is that the victims cannot gain access to the key. The key is saved on a particular server run by the frauds connected with Pay us ransomware. To get the key and recover the important information people have to pay the ransom.

Nevertheless, irrespective of the asked for amount, people need to keep away from paying the virus. Cyber frauds are unfair, so they tend to totally ignore what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom normally does not provide any positive result and people simply waste their money for nothing.

We highly encourage that you do not contact these crooks and definitely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Pay us ransomware and to recover the information data totally free. Thus, the just right decision is to recover the lost data from the available backup.

Virus Summary

NamePay us Ransomware
File Extension.pay us
TypeRansomware
FamilyHiddenTear
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special pay us extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the world wide web is now overwhelmed with threats that look comparable to Pay us ransomware. Harmful programs of such kind are generally elaborated to encrypt essential information and to state the demand before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to create the special decryption key for data decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is merely not feasible. The only way to avoid the loss of your essential information is to regularly create backups of your important information.

Keep in mind that even if you create such backups, they should be placed into a special storage utility not connect to your main PC. You may use the USB Memory Stick or external disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted along with other files, so it’s absolutely not a good storage place.

How did ransomware infect my computer?

There are a number of ways used by online scams to distribute Pay us virus. Even though it doubts how precisely Pay us injects your computer, there are some leaks through which it may infiltrate the system:

  • integration with third-party software, especially freeware;
  • spam emails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically Pay us ransomware might exist as some genuine software, for instance, in the pop-ups instructing users to implement some crucial software application updates. This is the typical trick used by online scams to persuade people into downloading and installing Pay us infection manually, by means of their direct participation in the installation process.

In addition, the criminals might refer to numerous email spam tactics to inject harmful codes into PC. So, they may describe to sending unsolicited spam emails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some photos, documents, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may significantly damage the system. Fictitious Adobe Flash Player update notifies may result in Pay us virus injection. When it comes to the cracked software, these illegally downloaded programs may also contain destructive codes resulting in Pay us secret installation. Lastly, injection of Pay us may occur by methods of Trojans that covertly get injected into the system and set up harmful utilities without the user’s consent.

Is there any way to prevent the injection of Pay us ransom virus?

Although there is no 100% guarantee to avoid your system from getting infected, there are some pieces of advice we want to share with with you. Firstly, be very careful when you browse the web and specifically while downloading complimentary apps. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may include other unwanted utilities in the bundle, so they may be malicious. Ensure that your current antivirus and your entire operating system is always duly updated.

Obviously, downloading pirated software is unlawful and may result in necessary damage to be produced your PC. Thus, stay away from downloading cracked software. You are also strongly recommended to reconsider your existing security software and potentially switch to another security solution that can render much better services of defending your computer.

Below please find the quotation from the Pay us text file:

All of your files have been encrypted
Your computer was infected with a ransomware virus. Your files have been encrypted and you won\'t
be able to decrypt them without our help.What can I do to get my files back?You can buy our special
decryption software, this software will allow you to recover all of your data and remove the
ransomware from your computer.The price for the software is $1,500. Payment can be made in Bitcoin only.
How do I pay, where do I get Bitcoin?
Purchasing Bitcoin varies from country to country, you are best advised to do a quick google search
yourself  to find out how to buy Bitcoin.
Many of our customers have reported these sites to be fast and reliable:
Coinmama - hxxps://www.coinmama.com Bitpanda - hxxps://www.bitpanda.com

Payment informationAmount: 0.1473766 BTC
Bitcoin Address:  bc1qw0ll8p9m8uezhqhyd7z459ajrk722yn8c5j4fg

Screenshot of files with “.pay us” extension added by the ransomware:
Pay us Ransomware - encrypt files with .pay us extension

Use GridinSoft Anti-Malware to remove Pay us ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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