RansomwareRemoval Guide

Remove Frag Virus (.frag Files Ransomware)

Frag – General Info

The Frag mean a ransomware-type infection. Frag was elaborated particularly to encrypt all major file types. As soon as the file is encrypted people are not able to use them. Frag adds the “.frag” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by Frag, will be renamed into “myphoto.jpg.frag“. As quickly as the encryption is completed, Frag places a special text file into every folder containing the encrypted data.

The message given by Frag text file requesting for the ransom is absolutely the like the statements given by other ransomware virus representatives. It actually points out that the info is encrypted and that the only way to bring back it is to use a an unique decryption key. Regretfully, this is definitely true. The kind of cryptography mechanism used by Frag is still not correctly examined. Still, it is definitely specific that each victim may be given the specific decryption key, which is absolutely unique. It is impossible to bring back the files without the key available.

Another trick of Frag is that the victims cannot access to the key. The key is stored on a specific server run by the frauds related to Frag ransomware. To get the key and recover the important info people need to pay the ransom.

Nonetheless, regardless of the asked for quantity, people need to stay away from paying the virus. Cyber frauds are not fair, so they tend to entirely disregard what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom generally does not give any positive result and people just lose their money for nothing.

We highly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Frag ransomware and to recover the data data totally free. Therefore, the only right decision is to recover the lost data from the available backup.

Virus Summary

NameFrag Ransomware
File Extension.frag
TypeRansomware
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special frag extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the world wide web is now overwhelmed with threats that look comparable to Frag ransomware. Destructive programs of such kind are typically elaborated to encrypt essential information and to state the need prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to create the unique decryption key for information decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only method to avoid the loss of your essential data is to routinely create backups of your important information.

Remember that even if you create such backups, they need to be put into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you store your backup files on your common system they may be encrypted along with other files, so it’s absolutely not a good storage place.

How did ransomware infect my PC?

There are numerous methods used by online scams to distribute Frag ransomware. Even though it is uncertain how precisely Frag injects your PC, there are some leaks through which it may penetrate the system:

  • integration with third-party apps, especially freeware;
  • spam emails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Often Frag ransomware might exist as some genuine software, for example, in the pop-ups instructing users to implement some important software updates. This is the typical trick used by online scams to persuade people into downloading and installing Frag infection manually, by methods of their direct participation in the installation process.

In addition, the criminals might refer to various email spam methods to inject destructive codes into Windows PC. So, they may describe to sending unsolicited spam emails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some photos, documents, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may badly harm the system. Fictitious Adobe Flash Player upgrade informs may result in Frag virus injection. As for the cracked software, these illegally downloaded programs may likewise contain destructive codes leading to Frag secret installation. Lastly, injection of Frag may occur by ways of Trojans that covertly get injected into the system and set up malicious tools without the user’s permission.

Is there any method to avoid the injection of Frag ransomware?

Although there is no 100% guarantee to prevent your PC from getting infected, there are some pieces of suggestions we wish to show with you. To start with, be extremely mindful when you surf the web and particularly while downloading complimentary programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may consist of other unwanted utilities in the package, so they may be harmful. Make sure that your current antivirus and your entire OS is always appropriately updated.

Obviously, downloading pirated software is prohibited and may lead to vital damage to be made for your system. Thus, stay away from downloading cracked software. You are also highly encouraged to reconsider your existing security software and possibly change to another security solution that can render far better services of defending your system.

Below please find the quotation from the Frag text file:

Frag is here!


If you are a regular employee, manager or system administrator, do not delete/ignore this note or try to hide the fact that your network has been compromised from your senior management. This letter is the only way for you to contact us and resolve this incident safely and with minimal loss.


We discovered a number of vulnerabilities in your network that we were able to exploit to download your data, encrypt the contents of your servers, and delete any backups we could reach. To find out the full details, get emergency help and regain access to your systems,


All you need is:


1. Tor browser (here is a download link: hxxps://www.torproject.org/download/
2. Use this link to enter the chat room – -
3. Enter a code ( - ) to sign in.
4. Now we can help you.
We recommend that you notify your upper management so that they can appoint a responsible person to handle negotiations. Once we receive a chat message from you, this will mean that we are authorised to pass on information regarding the incident, as well as disclose the details inside the chat. From then on, we have 2 weeks to resolve this privately.


We look forward to receiving your messages.

Screenshot of files with “.frag” extension added by the ransomware:
Frag Ransomware - encrypt files with .frag extension

Use GridinSoft Anti-Malware to remove Frag ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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