RansomwareRemoval Guide

Remove RAGA Virus (.[tommyraga@aol.com].RAGA Files Ransomware) – Phobos Ransomware

RAGA – Ransomware

The RAGA mean a ransomware-type infection. The infection comes from the Phobos ransomware family. RAGA was elaborated particularly to encrypt all major file types. As soon as the file is encrypted people are unable to use them. RAGA adds the “.[tommyraga@aol.com].RAGA” extension for each file encrypted by it. For example, the file “myphoto.jpg“, when encrypted by RAGA, will be renamed into “myphoto.jpg.[tommyraga@aol.com].RAGA“. As quickly as the encryption is completed, RAGA places a special text file into every folder containing the encrypted data.

The message given by RAGA text file asking for the ransom is absolutely the same as the statements given by other ransomware representatives belonging to the Phobos clan. It actually discusses that the info is encrypted which the only way to restore it is to use a a distinct decryption key. Sadly, this is absolutely true. The kind of cryptography mechanism used by RAGA is still not properly examined. Still, it is definitely specific that each victim may be given the specific decryption key, which is totally distinct. It is impossible to restore the files without the key available.

Another technique of RAGA is that the victims cannot gain access to the key. The key is stored on a specific server run by the frauds related to RAGA ransomware. To get the key and recover the important information people need to pay the ransom.

Nonetheless, regardless of the requested amount, people must keep away from paying the ransom. Cyber frauds are not fair, so they tend to totally disregard what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom usually does not give any positive result and people simply waste their money for absolutely nothing.

We highly advise that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack RAGA ransomware and to recover the information data free of charge. Thus, the only best decision is to recover the lost information from the available backup.

Virus Summary

NameRAGA Ransomware
File Extension.[tommyraga@aol.com].RAGA
TypeRansomware
FamilyPhobos
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [tommyraga@aol.com].RAGA extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Similar InfectionsEking, Eject, Eight
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the world wide web is now overwhelmed with threats that look comparable to RAGA ransomware. It is similar Eking and many other ransomware-type threats. Harmful programs of such kind are usually elaborated to encrypt crucial data and to state the need before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to generate the special decryption key for files decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is just not feasible. The only way to avoid the loss of your crucial data is to frequently create backups of your important information.

Bear in mind that even if you create such backups, they need to be put into a special storage utility not connect to your main PC. You may use the Memory Stick or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage place.

How did ransomware infect my computer?

There are a number of methods used by online frauds to distribute RAGA virus. Although it is uncertain how precisely RAGA injects your computer, there are some leaks through which it may penetrate the system:

  • integration with third-party apps, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently RAGA virus may exist as some genuine software, for example, in the pop-ups instructing users to carry out some essential software application updates. This is the typical technique used by online frauds to persuade people into downloading and installing RAGA infection manually, by methods of their direct participation in the installation process.

In addition, the criminals might describe different e-mail spam methods to inject destructive codes into systems. So, they may refer to to sending unsolicited spam e-mails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some video, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may severely harm the system. Fictitious Adobe Flash Player upgrade informs may result in RAGA virus injection. When it comes to the cracked applications, these illegally downloaded programs may likewise include harmful codes causing RAGA secret installation. Lastly, injection of RAGA may take place by methods of Trojans that secretly get injected into the system and install harmful utilities without the user’s consent.

Is there any method to avoid the injection of RAGA ransom virus?

Although there is no 100% guarantee to prevent your computer from getting infected, there are some pieces of recommendations we want to share with with you. To start with, be really cautious when you surf the web and especially while downloading free apps. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may include other unwanted utilities in the bundle, so they may be malicious. Make sure that your current anti-virus and your entire operating system is always duly updated.

Obviously, downloading pirated software is illegal and may result in essential damage to be made for your PC. For this reason, stay away from downloading cracked software. You are also strongly encouraged to reconsider your existing security software and possibly switch to another security solution that can render far better services of defending your Windows.

Below please find the quotation from the RAGA text file:

Hi!
Your files are encrypted.
All encrypted files for this computer has extension: .RAGA

--
If for some reason you read this text before the encryption ended,
this can be understood by the fact that the computer slows down,
and your heart rate has increased due to the ability to turn it off,
then we recommend that you move away from the computer and accept that you have been compromised.
Rebooting/shutdown will cause you to lose files without the possibility of recovery.
--
Our  encryption algorithms are very strong and your files are very well protected,
the only way to get your files back is to cooperate with us and get the decrypter program.

Do not try to recover your files without a decrypter program, you may damage them and then they will be impossible to recover.

For us this is just business and to prove to you our seriousness, we will decrypt you one file for free.

Our contact email: tommyraga@aol.com

Additionally, your data may have been stolen and if you do not cooperate with us, it will become publicly available on our blog.

Screenshot of files with “.[tommyraga@aol.com].RAGA” extension added by the ransomware:
RAGA Ransomware - encrypt files with .[tommyraga@aol.com].RAGA extension

Use GridinSoft Anti-Malware to remove RAGA ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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