RansomwareRemoval Guide

Remove Eject Virus (+Decrypt .[cynthia-it@protonmail.com].eject files) – Phobos Ransomware

Eject – General Info

The Eject mean a ransomware-type infection. The virus comes from the Phobos ransomware family. Eject was elaborated particularly to encrypt all major file types. As soon as the file is encrypted people are unable to use them. Eject adds the “.[cynthia-it@protonmail.com].eject” extension for each file encrypted by it. For example, the file “myphoto.jpg“, when encrypted by Eject, will be renamed into “myphoto.jpg.[cynthia-it@protonmail.com].eject“. As quickly as the encryption is completed, Eject places a special text file into every folder containing the encrypted data.

The message given by Eject text file requesting for the ransom is definitely the like the statements given by other ransomware representatives belonging to the Phobos clan. It actually mentions that the info is encrypted which the only way to restore it is to use a a distinct decryption key. Regretfully, this is absolutely true. The type of cryptography mechanism applied by Eject is still not properly examined. Still, it is definitely certain that each victim may be given the specific decryption key, which is absolutely distinct. It is difficult to bring back the files without the key available.

Another technique of Eject is that the victims cannot get to the key. The key is saved on a particular server run by the frauds connected with Eject ransomware. To get the key and recover the important information people need to pay the ransom.

Nevertheless, regardless of the asked for amount, people must keep away from paying the ransom. Cyber frauds are not fair, so they tend to completely disregard what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom usually does not give any positive result and people simply waste their money for absolutely nothing.

We strongly encourage that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Eject ransomware and to recover the data data free of charge. Hence, the only right decision is to recover the lost data from the available backup.

Virus Summary

NameEject Ransomware
File Extension.[cynthia-it@protonmail.com].eject
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [cynthia-it@protonmail.com].eject extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Similar InfectionsEight, Devos, Dewar
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the internet is now overwhelmed with threats that look similar to Eject ransomware. It is similar Eight and many other ransomware-type threats. Harmful programs of such kind are normally elaborated to encrypt essential information and to state the need before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the special decryption key for data decryption.

Thus, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only method to prevent the loss of your important information is to regularly create backups of your important information.

Bear in mind that even if you create such backups, they need to be placed into a special storage utility not connect to your main PC. You may use the USB Flash Drive or external hard disk for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted in addition to other files, so it’s absolutely not a good storage location.

How did ransomware infect my computer?

There are numerous ways used by online frauds to distribute Eject virus. Although it doubts how exactly Eject injects your system, there are some leaks through which it may infiltrate the system:

  • integration with third-party apps, especially freeware;
  • spam e-mails from unknown senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently Eject virus might be presented as some legitimate software, for instance, in the pop-ups advising users to implement some crucial software application updates. This is the common trick used by online frauds to persuade people into downloading and installing Eject infection manually, by means of their direct participation in the installation process.

In addition, the criminals might describe various email spam tactics to inject destructive codes into systems. So, they may describe to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some receipts, files, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may significantly harm the PC. Fictitious Adobe Flash Player upgrade informs may result in Eject virus injection. As for the cracked applications, these illegally downloaded programs may likewise include malicious codes leading to Eject secret installation. Finally, injection of Eject may occur by methods of Trojans that privately get injected into the system and install malicious utilities without the user’s authorization.

Is there any way to avoid the injection of Eject ransom virus?

Even though there is no 100% guarantee to prevent your PC from getting infected, there are some pieces of advice we want to share with with you. First of all, be very careful when you surf the web and especially while downloading totally free apps. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may include other unwanted utilities in the bundle, so they may be malicious. Make sure that your current anti-virus and your entire operating system is always duly updated.

Of course, downloading pirated software is prohibited and may result in important damage to be produced your PC. Thus, stay away from downloading cracked software. You are likewise highly advised to reconsider your existing security software and potentially change to another security solution that can render far better services of defending your PC.

Below please find the quotation from the Eject text file:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail cynthia-it@protonmail.com
Write this ID in the title of your message 1E857D00-2833
In case of no answer in 24 hours write us to this e-mail:leonardo@cock.lu
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click \'Buy bitcoins\', and select the seller by payment method and price.
Also you can find other places to buy Bitcoins and beginners guide here:
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
!!!All of your files are encrypted!!!
To decrypt them send e-mail to this address: cynthia-it@protonmail.com.
If we don\'t answer in 24h., send e-mail to this address: leonardo@cock.lu

Screenshot of files with “.[cynthia-it@protonmail.com].eject” extension added by the ransomware:
Eject Ransomware - encrypt files with .[cynthia-it@protonmail.com].eject extension

Use GridinSoft Anti-Malware to remove Eject ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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