Djvu VirusRansomwareRemoval Guide

Reqg Virus Removal Guide (+Decrypt .reqg files)

Reqg – General Info

Reqg is a malicious software working as common ransomware. Michael Gillespie, the widely known virus researcher, first found this new name in the DJVU ransomware family.

Reqg was created for the sole purpose to encrypt all popular file types. Realistically, as soon as the encryption is successfully accomplished, the users are unable to get access to them. Reqg virus adds its own “.reqg” to all the encrypted data. For example, the file “price_list.xls”, as soon as modified by Reqg, will be entitled as “price_list.xls.reqg”. As soon as the file encryption is accomplished, Reqg puts its own unique text file (_readme.txt) into all the folders that store the encrypted files.

The alert mentioned by _readme.txt requesting for the random os very comparable to the alerts offered by other ransomware hazards belonging to the DJVU family. The caution essentially shows that the data has been encrypted and the only service to get access to it is to use an unique standalone key. Regretfully, this declaration is definitely real.

The technique to encrypt the files utilized by Reqg is not totally investigated. However, there is no doubt that each computer owner may be issued an unique decryption key, which is absolutely unique. It is very hard to recuperate the data without the proper type in location.

“Don’t worry, you can return all your files!”, from _readme.txt message:

Don't worry, you can return all your files! virus

One more peculiarity of the Reqg virus is that the users are not able to get access to the key. The decrypting key is hosted on a special server under the total control by the crooks who have released the Reqg infection into the world wide web. In order to get the key and bring back the crucial information, the users are informed to get in touch with the scams through e-mail or by telegram and to pay the ransom in the quantity of $980.

The message likewise states that the people must call the Reqg authors within 72 hours upon the moment of the information encryption. The alert indicates that by doing so individuals will acquire a 50% discount rate, therefore, the ransom quantity falls to $490.

No matter what the amount of the ransom is, we highly recommend that you do not pay the ransom. There is no warranty that these online scoundrels will keep their guarantees, so they might not care at all what the victims feel about the encryption, even when the amount of the ransom is gotten into their accounts. Hence, paying ransom often does not lead to a successful healing. So, the users may just lose their money for nothing.

Similarly, we advise you not to contact the frauds as they instruct. Do not move loan into their wallets. There are no applications that could break the Reqg virus or restore the information for free. For that reason, the only right choice is to bring back the information from possible backups (if offered).

Virus Summary

NameReqg Ransomware
File Extensionreqg
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES-256 algorithm (CFB mode) encryption algorithm. Once the encryption is completed, the ransomware adds its special .reqg extension to all the files modified by it.
Distribution MethodAdware bundles and software cracks
Similar InfectionsLokas, Besub, Nusar
Reqg Removal Tool   GridinSoft Anti-Malware
Reqg Decryption Tool   Emsisoft Djvu Decryptor

Do not forget that the Web is now full of infections similar to the Reqg ransomware. For instance, this particular risk is generally similar to Brusaf and other ransomware-type infections. These destructive utilities have actually been established in order to encrypt the crucial data and express the demand for the users to pay the ransom. All these infections use the similar algorithm to produce the particular key for successful data decryption.

Unless the Reqg ransomware is still under the development procedure or has actually got some concealed bugs, it is not possible to restore the data manually. Hence, the only working solution to prevent the loss of your crucial information is to regularly preserve updated backups of all your crucial data.

Another important piece of guidance is to save the backups on special storage not linked to your main device. For example, you may save it on the USB Flash Drive, or some external hard disk, or by using the cloud data storage services. Keeping the backups on your system drive is extremely dangerous, since the backup might likewise be encrypted by the Reqg virus.

Leaks for the Reqg ransomware attack.

Reqg uses numerous paths to penetrate the susceptible computers. It is not specific what particular approach was utilized in your case, nevertheless, the invasion might take place through the following channels:

  • bundling with third-party programs, generally free apps;
  • spam e-mails from the unknown senders;
  • websites providing complimentary hosting;
  • P2P (peer-to-peer) torrent downloads.

There are times when the Reqg might disguise itself as some authentic application, for example, through the deceptive notifies requiring setup of some software update. This is the most typical trick used by the scams to inject the Reqg ransomware files into the system. By doing this users partly take part in its setup, without clearly comprehending the threat.

Moreover, the frauds might send out unsolicited spam email with tricky alerts motivating the people to open suspicious accessories or click some download links, for instance, those motivating individuals to open specific photos, text files, tax documents and other info.

No doubt, opening these files or clicking the harmful links might basically harm the system. Fake Media Player update alerts may result in the Reqg ransomware infiltration. Similarly, downloading the broken software may additionally consist of the ransomware installer. The last however not the least, setup of Reqg may happen through some Trojan horses that may be set up stealthily into the system and without the user’s direct consent or even consent.

Avoiding the Reqg ransomware attack.

Of course, there is no absolute warranty that your computer will be always devoid of any malware attacks, nevertheless, we wish to share some helpful pointers with you to make it more secure. Make sure to pay extremely attention while searching the web and specifically while downloading cost-free programs. Do not open any suspicious e-mail accessories, particularly if the sender is not understood to you.

Do not forget that certain freeware installer may also contain some other extra apps in the bundle. These additional applications may be really damaging. It is of utmost value to keep your anti-virus software and your operating system in basic to be always appropriately upgraded.

It is rather rational that downloading pirated software is prohibited, nevertheless, in addition, such unapproved software application usage might also bring severe damage to your PC. For this reason, do not download any cracked programs. Plus, the fact that your present anti-virus did not safeguard the system from the Reqg ransomware is a great reason for you to reassess your choices and switch to another program that can render the protecting functions on a far better level.

Below please find the quotation from the Reqg text file:

 Don't worry, you can return all your files!
 All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
 The only method of recovering files is to purchase decrypt tool and unique key for you.
 This software will decrypt all your encrypted files.
 What guarantees you have?
 You can send one of your encrypted file from your PC and we decrypt it for free.
 But we can decrypt only 1 file for free. File must not contain valuable information.
 You can get and look video overview decrypt tool:
 Price of private key and decrypt software is $980.
 Discount 50% available if you contact us first 72 hours, that's price for you is $490.
 Please note that you'll never restore your data without payment.
 Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
 To get this software you need write on our e-mail:
 Reserve e-mail address to contact us: 

 Our Telegram account:

Screenshot of files with “.reqg” extension added by the virus:”

Reqg Ransomware - encrypt files with .reqg extension

Use GridinSoft Anti-Malware to remove Reqg ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can get GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

Use Emsisoft Decryptor for restore reqg files

You can get Emsisoft Decryptor by clicking the button below:

  Emsisoft Decryptor

  1. Run the decryptor as an administrator. The license terms will show up, which you have to agree to by clicking the “Yes” button.
  2. Once the license terms are accepted, the primary decryptor user interface opens.
  3. By default, the decryptor will pre-populate the locations to decrypt with the currently connected drives and network drives. Additional locations can be added using the Add” button.
  4. Decryptors typically offer various options depending on the particular malware family. The available options are located in the Options tab and can be enabled or disabled there. You can find a detailed list of the available Options below.
  5. After you have added all the locations you want to decrypt to the list, click the “Decrypt” button to start the decryption process. The screen will switch to a status view, informing you about the current process and decryption status of your files
  6. The decryptor will inform you once the decryption process is finished. If you require the report for your personal records, you can save it by clicking the “Save log” button. You can also copy it straight to your clipboard to paste it into emails or forum posts if you are asked to.
User Review
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Comments Rating 4 (1 review)

Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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  1. i have tried so many times but it didn’t work
    showing same massage Decryption Impossible
    tell me another way to get my files decrypted


    Good article, but it did not solve my problem. Emsisoft could not decrypt the new version of REQG FILE.
    Notice from Emsisoft: this ID appears to be an online ID, decryption is impossible.

    I tried to follow and apply all necessary software and youtube videos, but no happy result.

    Hoping you will have a more powerful REQG decryptor soon.


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