RansomwareRemoval Guide

Remove TRUST Virus (.TRUST Files Ransomware) – VoidCrypt Ransomware

TRUST – General Info

The TRUST stands for a ransomware-type infection. The infection comes from the VoidCrypt ransomware family. TRUST was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are unable to use them. TRUST adds the “.TRUST” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by TRUST, will be renamed into “myphoto.jpg.TRUST“. As quickly as the encryption is completed, TRUST places a special text file into every folder containing the encrypted data.

The message given by TRUST text file asking for the ransom is definitely the like the statements given by other ransomware representatives belonging to the VoidCrypt clan. It literally points out that the information is encrypted which the only way to bring back it is to use a a distinct decryption key. Unfortunately, this is definitely true. The kind of cryptography mechanism used by TRUST is still not properly examined. Still, it is absolutely specific that each victim may be given the specific decryption key, which is absolutely distinct. It is difficult to restore the files without the key available.

Another technique of TRUST is that the victims cannot gain access to the key. The key is stored on a particular server run by the frauds connected with TRUST ransomware. To get the key and recover the important information people need to pay the ransom.

Nonetheless, regardless of the asked for amount, people should stay away from paying the virus. Cyber frauds are not fair, so they tend to totally ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom generally does not give any positive result and people simply lose their money for nothing.

We strongly advise that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack TRUST ransomware and to recover the information data totally free. Therefore, the only right decision is to recover the lost information from the available backup.

Virus Summary

NameTRUST Ransomware
File Extension.TRUST
TypeRansomware
FamilyVoidCrypt
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special TRUST extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the internet is now overwhelmed with threats that look similar to TRUST ransomware. Harmful programs of such kind are normally elaborated to encrypt crucial information and to set forth the need prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the unique decryption key for information decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is just not feasible. The only method to prevent the loss of your crucial information is to routinely create backups of your important information.

Remember that even if you create such backups, they should be put into a special storage utility not connect to your main PC. You may use the USB Flash Drive or external disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted together with other files, so it’s definitely not a good storage place.

How did ransomware infect my system?

There are several ways used by online frauds to distribute TRUST ransom virus. Despite the fact that it is uncertain how exactly TRUST injects your PC, there are some leaks through which it may infiltrate the system:

  • integration with third-party software application, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently TRUST virus may be presented as some legitimate software, for example, in the pop-ups advising users to execute some important software updates. This is the typical technique used by online frauds to persuade people into downloading and installing TRUST infection manually, by means of their direct participation in the installation process.

Furthermore, the criminals might describe different email spam techniques to inject destructive codes into systems. So, they may describe to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some photos, files, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may badly harm the PC. Fictitious Adobe Flash Player upgrade alerts may result in TRUST ransom injection. As for the cracked software, these illegally downloaded programs may also consist of harmful codes leading to TRUST secret installation. Finally, injection of TRUST may occur by ways of Trojans that privately get injected into the system and install harmful utilities without the user’s approval.

Is there any method to avoid the injection of TRUST ransomware?

Even though there is no 100% guarantee to prevent your computer from getting infected, there are some pieces of recommendations we want to share with with you. First off, be extremely cautious when you surf the web and specifically while downloading free apps. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may consist of other unwanted utilities in the bundle, so they may be malicious. Make sure that your current antivirus software and your entire OS is always appropriately updated.

Of course, downloading pirated software is illegal and may result in necessary damage to be made for your system. Hence, stay away from downloading cracked software. You are likewise strongly encouraged to reconsider your existing security software and potentially switch to another security solution that can render much better services of protecting your computer.

Below please find the quotation from the TRUST text file:

All Your Files Has Been Encrypted

You Have to Pay to Get Your Files Back

1-Go to C:\\ProgramData\\ or in Your other Drives   and send us prvkey*.txt.key  file ,  *  might be a number (like this : prvkey3.txt.key)

2-You can send some file little than 1mb for Decryption test to trust us But the test File should not contain valuable data

3-Payment should be with Bitcoin

4-Changing Windows without saving prvkey.txt.key file will cause permanete Data loss

Our Email:getthekey@tutanota.com

in Case of no Answer:gthekey@aol.com 

Screenshot of files with “.TRUST” extension added by the ransomware:
TRUST Ransomware - encrypt files with .TRUST extension

Use GridinSoft Anti-Malware to remove TRUST ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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