Remove RestorFile Virus (.[RestorFile@tutanota.com] Files Ransomware) – Matrix Ransomware

RestorFile Virus – Details

The RestorFile stands for a ransomware-type infection. The infection comes from the Matrix ransomware family. RestorFile was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are unable to use them. RestorFile adds the “.[RestorFile@tutanota.com]” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by RestorFile, will be renamed into “myphoto.jpg.[RestorFile@tutanota.com]“. As soon as the encryption is finished, RestorFile places a special text file into every folder containing the encrypted data.

The message given by RestorFile text file requesting for the ransom is definitely the same as the statements given by other ransomware representatives coming from the Matrix family. It literally points out that the information is encrypted which the only way to bring back it is to use a a special decryption key. Regretfully, this is definitely true. The kind of cryptography mechanism used by RestorFile is still not appropriately examined. Still, it is definitely specific that each victim might be given the specific decryption key, which is completely distinct. It is impossible to bring back the files without the key available.

Another trick of RestorFile is that the victims cannot gain access to the key. The key is kept on a particular server run by the frauds related to RestorFile ransomware. To get the key and recover the important info people have to pay the ransom.

However, irrespective of the requested amount, people need to stay away from paying the virus. Cyber frauds are unfair, so they tend to totally ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom normally does not provide any positive result and people just lose their money for absolutely nothing.

We strongly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack RestorFile ransomware and to recover the data data totally free. Hence, the just best decision is to recover the lost data from the available backup.

Virus Summary

Name	RestorFile Ransomware
File Extension	.[RestorFile@tutanota.com]
Type	Ransomware
Family	Matrix
Short Description	The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms	File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [RestorFile@tutanota.com] extension to all the files modified by it.
Distribution Method	Spam Emails, Email Attachments
Similar Infections	Bnfd, Tg33, Fg69
Removal Tool	GridinSoft Anti-Malware

Keep in mind that the internet is now overwhelmed with threats that look comparable to RestorFile ransomware. It is similar Bnfd and many other ransomware-type threats. Harmful programs of such kind are normally elaborated to encrypt important data and to state the need prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to create the special decryption key for data decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only way to avoid the loss of your important files is to regularly create backups of your important information.

Remember that even if you create such backups, they must be put into a special storage utility not connect to your main computer. You may use the Memory Stick or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted along with other files, so it’s absolutely not a good storage place.

How did ransomware infect my PC?

There are a number of methods used by online frauds to distribute RestorFile ransomware. Despite the fact that it is uncertain how precisely RestorFile injects your PC, there are some leaks through which it may penetrate the system:

• integration with third-party apps, especially freeware;
• spam e-mails from unidentified senders;
• sites rendering free hosting services;
• pirated peer-to-peer (P2P) downloads.

Typically RestorFile virus may exist as some genuine software application, for example, in the pop-ups instructing users to execute some essential software application updates. This is the common trick used by online scams to persuade people into downloading and installing RestorFile infection manually, by methods of their direct participation in the installation process.

Furthermore, the criminals may describe numerous e-mail spam tactics to inject malicious codes into Windows PC. So, they may refer to to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some video, documents, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may severely harm the PC. Fictitious Adobe Flash Player upgrade alerts may result in RestorFile ransom injection. As for the cracked applications, these illegally downloaded programs may likewise include destructive codes causing RestorFile secret installation. Finally, injection of RestorFile may occur by methods of Trojans that secretly get injected into the system and install malicious tools without the user’s permission.

Is there any way to prevent the injection of RestorFile ransom virus?

Although there is no 100% guarantee to prevent your system from getting infected, there are some pieces of advice we wish to show with you. To start with, be really mindful when you surf the web and particularly while downloading complimentary programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may include other unwanted utilities in the package, so they may be harmful. Make certain that your current antivirus software and your entire OS is always appropriately updated.

Of course, downloading pirated software is illegal and may result in necessary damage to be produced your system. Hence, stay away from downloading cracked software. You are also strongly encouraged to reconsider your existing security software and potentially switch to another security solution that can render far better services of defending your system.

Below please find the quotation from the RestorFile text file:

WHAT HAPPENED WITH YOUR FILES?
Your documents, databases, backups, network folders and other important files are encrypted with RSA-2048 and AES-128 ciphers.
More information about the RSA and AES can be found here:
hxxp://en.wikipedia.org/wiki/RSA_(cryptosystem)
hxxp://en.wikipedia.org/wiki/Advanced_Encryption_Standard
It mеаns thаt yоu will nоt bе аblе tо аccеss thеm аnуmоrе until thеу аrе dесrуptеd with yоur pеrsоnаl dесrуptiоn kеy! Withоut уоur pеrsоnаl kеy аnd sреciаl sоftwаrе dаtа rеcоvеrу is impоssiblе! If yоu will fоllоw оur instruсtiоns, wе guаrаntее thаt yоu cаn dесryрt аll yоur filеs quiсkly аnd sаfеly!
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Уоu rеаlу wаnt tо rеstоrе yоur filеs? Plеаsе writе us tо thе е-mаils:
RestorFile@tutanota.com
RestoreFile@protonmail.com
RestoreFile@qq.com
In subjеct linе оf your mеssаgе writе yоur pеrsоnаl ID:
2C1F6045D57C0383
Wе rесоmmеnd yоu tо sеnd yоur mеssаgе ОN ЕАСH оf ОUR 3 ЕМАILS, duе tо thе fасt thаt thе mеssаgе mау nоt rеаch thеir intеndеd rеcipiеnt fоr а vаriеtу оf rеаsоns!
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If уоu prеfеr livе mеssаging yоu cаn sеnd us Bitmеnssаgеs frоm а wеb brоwsеr thrоugh thе wеbpаgе hxxps://bitmsg.me. Bеlоw is а tutоriаl оn hоw tо sеnd bitmеssаgе viа wеb brоwsеr:
1. Оpеn in yоur brоwsеr thе link hxxps://bitmsg.me/users/sign_up аnd mаkе thе rеgistrаtiоn bу еntеring nаmе еmаil аnd pаsswоrd.
2. Уоu must cоnfirm thе rеgistrаtiоn, rеturn tо уоur еmаil аnd fоllоw thе instructiоns thаt wеrе sеnt tо уоu.
3. Rеturn tо sitе аnd сlick \"Lоgin\" lаbеl оr usе link hxxps://bitmsg.me/users/sign_in, еntеr уоur еmаil аnd pаsswоrd аnd click thе \"Sign in\" buttоn.  
4. Сlick thе \"Сrеаtе Rаndоm аddrеss\" buttоn.
5. Сlick thе \"Nеw mаssаgе\" buttоn.
Sеnding mеssаgе:
Tо: Еntеr аddrеss: BM-2cVeq4HtLaXPGTamXgv5rvwDjypapmy8ir
Subjесt: Еntеr уоur ID: -
Mеssаgе: Dеscribе whаt уоu think nеcеssаrу.
Сlick thе \"Sеnd mеssаgе\" buttоn.
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Plеаsе, writе us in Еnglish оr usе prоfеssiоnаl trаnslаtоr!
If yоu wаnt tо rеstоrе yоur filеs, yоu hаvе tо pаy fоr dесrуptiоn in Bitсоins or with оthеr top сrуptосurrеncу.
Thе pricе dереnds оn hоw fаst уоu writе tо us!
Your message will be as confirmation you are ready to pay for decryption key. After the payment you will get the decryption tool with instructions that will decrypt all your files including network folders.
Tо cоnfirm thаt wе cаn dесryрt yоur filеs yоu cаn sеnd us up tо 3 filеs fоr frее dесrурtiоn. Plеаsе nоte thаt filеs fоr frее dесrурtiоn must NОT cоntаin аnу vаluаblе infоrmаtiоn аnd thеir tоtаl sizе must bе lеss thаn 5Mb.
Yоu hаvе tо rеspоnd аs sооn аs pоssiblе tо еnsurе thе rеstоrаtiоn оf yоur filеs, bеcаusе wе wоnt kееp yоur dеcrуptiоn kеys аt оur sеrvеr mоre thаn оne wееk in intеrеst оf оur sеcuritу.
Nоtе thаt аll thе аttеmpts оf dесryptiоn by yоursеlf оr using third pаrty tооls will rеsult оnly in irrеvосаble lоss оf yоur dаtа.
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 6 hours, рlеаsе сhеck SРАМ fоldеr!
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 12 hours, рlеаsе trу tо sеnd уоur mеssаgе with аnоthеr еmаil sеrviсе!
If yоu did nоt rеcеivе thе аnswеr frоm thе аfоrеcitеd еmаils fоr mоrе then 24 hours (еvеn if уоu hаvе prеviоuslу rесеivеd аnswеr frоm us), рlеаsе trу tо sеnd уоur mеssаgе with аnоthеr еmаil sеrviсе tо еасh оf оur 3 еmаils!
Аnd dоn\'t fоrgеt tо chеck SPАМ fоldеr!

Screenshot of files with “.[RestorFile@tutanota.com]” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove RestorFile ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.