Remove NHLP Virus (.[newhelper@protonmail.ch].NHLP Files Ransomware) – Dharma Ransomware

NHLP – General Info

The NHLP stands for a ransomware-type infection. The infection comes from the Dharma ransomware family. NHLP was elaborated specifically to encrypt all major file types. When the file is encrypted people are not able to use them. NHLP adds the “.[newhelper@protonmail.ch].NHLP” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by NHLP, will be renamed into “myphoto.jpg.[newhelper@protonmail.ch].NHLP“. As soon as the encryption is finished, NHLP places a special text file into every folder containing the encrypted data.

The message given by NHLP text file asking for the ransom is absolutely the same as the statements given by other ransomware virus representatives coming from the Dharma type. It literally mentions that the information is encrypted and that the only way to restore it is to use a a distinct decryption key. Sadly, this is absolutely true. The type of cryptography mechanism applied by NHLP is still not appropriately examined. Still, it is absolutely particular that each victim might be given the specific decryption key, which is completely unique. It is difficult to restore the files without the key available.

Another trick of NHLP is that the victims cannot get to the key. The key is kept on a particular server run by the frauds related to NHLP ransomware. To get the key and recover the important info people need to pay the ransom.

Nonetheless, irrespective of the requested quantity, people need to keep away from paying the ransom. Cyber frauds are not fair, so they tend to entirely ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom typically does not provide any positive outcome and people simply waste their money for nothing.

We strongly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack NHLP ransomware and to recover the data data totally free. Therefore, the just best decision is to recover the lost data from the available backup.

Virus Summary

NameNHLP Ransomware
File Extension.[newhelper@protonmail.ch].NHLP
TypeRansomware
FamilyDharma
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [newhelper@protonmail.ch].NHLP extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Similar InfectionsPrnds, Dtbc, Boot
Removal Tool   GridinSoft Anti-Malware

Remember that the world wide web is now overwhelmed with threats that look comparable to NHLP ransomware. It is similar Prnds and many other ransomware-type threats. Harmful programs of such kind are usually elaborated to encrypt important information and to set forth the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to generate the distinct decryption key for data decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only way to avoid the loss of your essential files is to routinely create backups of your important information.

Keep in mind that even if you create such backups, they need to be placed into a special storage utility not connect to your main computer. You may use the USB Memory Stick or external disk drive for this purpose, or refer to the help of the cloud storage. If you store your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage location.

How did ransomware infect my PC?

There are several methods used by online scams to distribute NHLP ransomware. Even though it is uncertain how precisely NHLP injects your PC, there are some leaks through which it may infiltrate the system:

  • integration with third-party apps, especially freeware;
  • spam emails from unknown senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently NHLP virus may exist as some genuine software application, for instance, in the pop-ups instructing users to carry out some important software updates. This is the typical trick used by online scams to persuade people into downloading and installing NHLP infection manually, by methods of their direct participation in the installation process.

Additionally, the criminals may refer to different email spam techniques to inject destructive codes into copmuter. So, they may refer to to sending unsolicited spam e-mails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some video, documents, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may badly harm the PC. Fictitious Adobe Flash Player update informs may result in NHLP virus injection. As for the cracked applications, these illegally downloaded programs may also consist of malicious codes resulting in NHLP secret installation. Finally, injection of NHLP may happen by methods of Trojans that privately get injected into the system and install destructive tools without the user’s authorization.

Is there any way to avoid the injection of NHLP ransomware?

Even though there is no 100% guarantee to prevent your computer from getting infected, there are some pieces of guidance we want to share with with you. First of all, be extremely careful when you browse the web and specifically while downloading totally free programs. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may include other unwanted utilities in the package, so they may be malicious. Ensure that your current antivirus software and your entire OS is always appropriately updated.

Obviously, downloading pirated software is illegal and may result in necessary damage to be made for your system. Thus, stay away from downloading cracked software. You are likewise strongly recommended to reconsider your existing security software and potentially change to another security solution that can render better services of protecting your Windows.

Below please find the quotation from the NHLP text file:

YOUR FILES ARE ENCRYPTED
Don\'t worry,you can return all your files!
If you want to restore them, follow this link:email newhelper@protonmail.ch YOUR ID 1E857D00
If you have not been answered via the link within 12 hours, write to us by e-mail:newhelper@cock.li
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
================
all your data has been locked us
You want to return?
write email newhelper@protonmail.ch or newhelper@cock.li

Screenshot of files with “.[newhelper@protonmail.ch].NHLP” extension added by the ransomware:
NHLP Ransomware - encrypt files with .[newhelper@protonmail.ch].NHLP extension

Use GridinSoft Anti-Malware to remove NHLP ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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About Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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