HelpYou Virus – Details
The HelpYou mean a ransomware-type infection. The infection comes from the HelpYou ransomware family. HelpYou was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are unable to use them. HelpYou adds the “.IQ_IQ” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by HelpYou, will be renamed into “myphoto.jpg.IQ_IQ“. As soon as the encryption is completed, HelpYou places a special text file into every folder containing the encrypted data.The message given by HelpYou text file requesting the ransom is absolutely the same as the statements given by other ransomware virus representatives belonging to the HelpYou type. It literally discusses that the information is encrypted and that the only way to restore it is to use a a special decryption key. Unfortunately, this is absolutely true. The sort of cryptography mechanism applied by HelpYou is still not appropriately examined. Still, it is definitely specific that each victim might be given the specific decryption key, which is absolutely unique. It is difficult to bring back the files without the key available.
Another technique of HelpYou is that the victims cannot get to the key. The key is stored on a specific server run by the frauds related to HelpYou ransomware. To get the key and recover the important information people need to pay the ransom.
HelpYou encrypted your documents, but that might not be the only damage done to you. The ransomware might still be hidingon your computer. To identify whether this holds true, we suggest downloading GridinSoft Anti-Malware.
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However, regardless of the asked for amount, people need to stay away from paying the ransom virus. Cyber frauds are unfair, so they tend to completely ignore what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom generally does not give any positive result and people just lose their money for nothing.
We strongly recommend that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack HelpYou ransomware and to recover the information data free of charge. Thus, the just right decision is to recover the lost data from the available backup.
Virus Summary
| Name | HelpYou Ransomware |
| File Extension | .IQ_IQ |
| Type | Ransomware |
| Family | HelpYou |
| Short Description | The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files. |
| Symptoms | File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special IQ_IQ extension to all the files modified by it. |
| Distribution Method | Spam Emails, Email Attachments |
| Removal Tool | GridinSoft Anti-Malware |
Remember that the internet is now overwhelmed with threats that look comparable to HelpYou ransomware. Malicious programs of such kind are usually elaborated to encrypt crucial information and to set forth the demand before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to produce the special decryption key for information decryption.
Therefore, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is merely not feasible. The only method to prevent the loss of your important data is to frequently create backups of your important information.
Bear in mind that even if you create such backups, they must be placed into a special storage utility not connect to your main PC. You may use the Memory Stick or external hard drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted along with other files, so it’s definitely not a good storage location.
How did ransomware infect my computer?
There are numerous methods used by online frauds to distribute HelpYou ransomware. Although it is uncertain how exactly HelpYou injects your computer, there are some leaks through which it may infiltrate the system:
- integration with third-party apps, especially freeware;
- spam e-mails from unidentified senders;
- sites rendering free hosting services;
- pirated peer-to-peer (P2P) downloads.
Typically HelpYou ransomware might be presented as some genuine software, for example, in the pop-ups advising users to implement some crucial software updates. This is the common technique used by online scams to persuade people into downloading and installing HelpYou infection manually, by ways of their direct participation in the installation process.
Furthermore, the criminals may describe numerous email spam techniques to inject harmful codes into Windows PC. So, they may describe to sending unsolicited spam e-mails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some video, documents, tax reports or invoices.
Needless to mention, opening such files or clicking on such dangerous links may seriously damage the PC. Fictitious Adobe Flash Player update alerts may result in HelpYou virus injection. As for the cracked software, these illegally downloaded programs may likewise consist of harmful codes leading to HelpYou secret installation. Lastly, injection of HelpYou may occur by means of Trojans that privately get injected into the system and install destructive tools without the user’s authorization.
Is there any way to prevent the injection of HelpYou ransomware?
Even though there is no 100% guarantee to avoid your computer from getting infected, there are some pieces of recommendations we want to show with you. First off, be really careful when you browse the web and especially while downloading complimentary programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.
Bear in mind that some freeware installers may consist of other unwanted utilities in the package, so they may be harmful. Make certain that your current antivirus and your entire OS is always duly updated.
Naturally, downloading pirated software is illegal and may lead to vital damage to be made for your system. For this reason, stay away from downloading cracked software. You are likewise strongly encouraged to reconsider your existing security software and potentially change to another security solution that can render better services of defending your Windows.
Below please find the quotation from the HelpYou text file:
It\'s your IDENTIFER: - HELLO All YOU FILES ENCRYPTED If you need recover your files: 1)send message with your personal IDENTIFER to helpyouhelpyou@cock.li or helpyou2helpyou@cock.li and add 1 infected files from your server! 2)speak only by ENGLISH! 3)doesn\'t use free decryption tools, you can damage your files! ONLY helpyouhelpyou@cock.li or helpyou2helpyou@cock.li can HELP YOU! helpyouhelpyou@cock.li helpyou2helpyou@cock.li helpyouhelpyou@cock.li helpyou2helpyou@cock.li helpyouhelpyou@cock.li helpyou2helpyou@cock.li
Screenshot of files with “.IQ_IQ” extension added by the ransomware:
Use GridinSoft Anti-Malware to remove HelpYou ransomware from your computer
1.Download GridinSoft Anti-Malware.
You can download GridinSoft Anti-Malware by clicking the button below:
2. Double-click on the setup file.
When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
3. Press Install button for run GridinSoft Anti-Malware.
3.Once installed, GridinSoft Anti-Malware will automatically run.
4. Wait for the GridinSoft Anti-Malware scan to complete.
GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
5. Click on “Clean Now”.
When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
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