RansomwareRemoval Guide

Remove Hello xD Virus (.hello Files Ransomware)

Hello xD – General Info

The Hello xD mean a ransomware-type infection. Hello xD was elaborated specifically to encrypt all major file types. Once the file is encrypted people are not able to use them. Hello xD adds the “.hello” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by Hello xD, will be renamed into “myphoto.jpg.hello“. As soon as the encryption is completed, Hello xD places a special text file into every folder containing the encrypted data.

The message given by Hello xD text file requesting for the ransom is absolutely the same as the statements given by other ransomware representatives. It literally mentions that the info is encrypted and that the only way to restore it is to use a an unique decryption key. Unfortunately, this is absolutely true. The sort of cryptography mechanism used by Hello xD is still not correctly examined. Still, it is definitely specific that each victim might be given the specific decryption key, which is absolutely unique. It is impossible to restore the files without the key available.

Another technique of Hello xD is that the victims cannot gain access to the key. The key is saved on a particular server run by the frauds connected with Hello xD ransomware. To get the key and recover the important info people need to pay the ransom.

However, regardless of the asked for amount, people should stay away from paying the ransom. Cyber frauds are not fair, so they tend to totally ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom normally does not give any positive result and people simply waste their money for nothing.

We strongly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Hello xD ransomware and to recover the data data free of charge. Thus, the just best decision is to recover the lost information from the available backup.

Virus Summary

NameHello xD Ransomware
File Extension.hello
TypeRansomware
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special hello extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the world wide web is now overwhelmed with threats that look similar to Hello xD ransomware. Destructive programs of such kind are usually elaborated to encrypt essential information and to state the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to produce the distinct decryption key for files decryption.

Thus, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is merely not feasible. The only way to prevent the loss of your crucial information is to regularly create backups of your important information.

Remember that even if you create such backups, they need to be placed into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external disk drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted in addition to other files, so it’s definitely not a good storage location.

How did ransomware infect my computer?

There are several ways used by online scams to distribute Hello xD ransomware. Even though it is uncertain how precisely Hello xD injects your PC, there are some leaks through which it may infiltrate the system:

  • integration with third-party software, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Often Hello xD ransomware may exist as some genuine software application, for instance, in the pop-ups instructing users to carry out some crucial software application updates. This is the common trick used by online frauds to persuade people into downloading and installing Hello xD infection manually, by methods of their direct participation in the installation process.

Additionally, the criminals may refer to numerous email spam strategies to inject destructive codes into Windows PC. So, they may describe to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some photos, documents, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may badly damage the PC. Fictitious Adobe Flash Player update alerts may result in Hello xD ransom injection. When it comes to the cracked applications, these illegally downloaded programs may likewise contain destructive codes leading to Hello xD secret installation. Finally, injection of Hello xD may happen by ways of Trojans that secretly get injected into the system and install malicious tools without the user’s authorization.

Is there any way to prevent the injection of Hello xD ransom virus?

Despite the fact that there is no 100% guarantee to avoid your computer from getting infected, there are some pieces of recommendations we want to show with you. Firstly, be extremely mindful when you browse the web and particularly while downloading complimentary programs. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may consist of other unwanted utilities in the package, so they may be malicious. Make sure that your current antivirus software and your entire operating system is always appropriately updated.

Naturally, downloading pirated software is illegal and may result in necessary damage to be made for your PC. For this reason, stay away from downloading cracked software. You are also highly advised to reconsider your existing security software and perhaps change to another security solution that can render much better services of defending your Windows.

Screenshot of files with “.hello” extension added by the ransomware:
Hello xD Ransomware - encrypt files with .hello extension

Use GridinSoft Anti-Malware to remove Hello xD ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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