RansomwareRemoval Guide

Remove Dark Virus (.[revilsupport@privatemail.com].dark Files Ransomware) – Makop Ransomware

Dark Virus – Details

The Dark mean a ransomware-type infection. The infection comes from the Makop ransomware family. Dark was elaborated particularly to encrypt all major file types. As soon as the file is encrypted people are unable to use them. Dark adds the “.[revilsupport@privatemail.com].dark” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Dark, will be renamed into “myphoto.jpg.[revilsupport@privatemail.com].dark“. As quickly as the encryption is finished, Dark places a special text file into every folder containing the encrypted data.

The message given by Dark text file requesting for the ransom is absolutely the like the statements given by other ransomware virus representatives belonging to the Makop clan. It literally discusses that the information is encrypted and that the only way to bring back it is to use a an unique decryption key. Regretfully, this is definitely true. The sort of cryptography mechanism used by Dark is still not correctly examined. Still, it is definitely specific that each victim might be given the specific decryption key, which is absolutely distinct. It is impossible to bring back the files without the key available.

Another technique of Dark is that the victims cannot access to the key. The key is stored on a particular server run by the frauds associated with Dark ransomware. To get the key and recover the important info people need to pay the ransom.

However, irrespective of the requested amount, people must stay away from paying the ransom virus. Cyber frauds are not fair, so they tend to totally disregard what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom usually does not provide any positive result and people just waste their money for nothing.

We highly recommend that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Dark ransomware and to recover the data data for free. Thus, the just right decision is to recover the lost data from the available backup.

Virus Summary

NameDark Ransomware
File Extension.[revilsupport@privatemail.com].dark
TypeRansomware
FamilyMakop
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [revilsupport@privatemail.com].dark extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the internet is now overwhelmed with threats that look similar to Dark ransomware. Harmful programs of such kind are typically elaborated to encrypt important information and to state the need before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to produce the unique decryption key for data decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is just not feasible. The only method to avoid the loss of your essential files is to routinely create backups of your important information.

Remember that even if you create such backups, they should be put into a special storage utility not connect to your main computer. You may use the USB Memory Stick or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage location.

How did ransomware infect my PC?

There are several ways used by online frauds to distribute Dark virus. Although it is uncertain how precisely Dark injects your system, there are some leaks through which it may infiltrate the system:

  • integration with third-party apps, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically Dark virus might be presented as some genuine software application, for example, in the pop-ups advising users to carry out some important software updates. This is the common trick used by online scams to persuade people into downloading and installing Dark infection manually, by methods of their direct participation in the installation process.

Additionally, the criminals may refer to numerous e-mail spam techniques to inject harmful codes into PC. So, they may refer to to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some photos, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may significantly damage the system. Fictitious Adobe Flash Player upgrade notifies may result in Dark ransom injection. As for the cracked software, these illegally downloaded programs may also include malicious codes causing Dark secret installation. Lastly, injection of Dark may happen by methods of Trojans that secretly get injected into the system and install harmful utilities without the user’s consent.

Is there any way to prevent the injection of Dark ransom virus?

Even though there is no 100% guarantee to prevent your PC from getting infected, there are some pieces of recommendations we wish to share with with you. Firstly, be extremely cautious when you surf the web and especially while downloading totally free apps. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may consist of other unwanted utilities in the bundle, so they may be harmful. Make sure that your current antivirus and your entire OS is always duly updated.

Of course, downloading pirated software is unlawful and may lead to important damage to be produced your PC. Hence, stay away from downloading cracked software. You are likewise strongly advised to reconsider your existing security software and possibly switch to another security solution that can render far better services of protecting your computer.

Below please find the quotation from the Dark text file:

::: Greetings :::


Little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the \"dark\" extension. The file structure was not damaged, we did everything possible so that this could not happen.

.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.

.3.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities - nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc... not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.

.4.
Q: How to contact with you?
A: You can write us to our mailbox: revilsupport@privatemail.com

.5.
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.

.6.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service - for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice - time is much more valuable than money.

:::BEWARE:::
DON\'T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions - please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.

Screenshot of files with “.[revilsupport@privatemail.com].dark” extension added by the ransomware:
Dark Ransomware - encrypt files with .[revilsupport@privatemail.com].dark extension

Use GridinSoft Anti-Malware to remove Dark ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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