RansomwareRemoval Guide

Remove Credo Virus (+Decrypt .[Recovery@qbmail.biz].credo files) – Dharma Ransomware

Credo – General Info

The Credo mean a ransomware-type infection. The virus comes from the Dharma ransomware family. Credo was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are not able to use them. Credo adds the “.[Recovery@qbmail.biz].credo” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Credo, will be renamed into “myphoto.jpg.[Recovery@qbmail.biz].credo“. As soon as the encryption is finished, Credo places a special text file into every folder containing the encrypted data.

The message given by Credo text file asking for the ransom is definitely the like the statements given by other ransomware representatives belonging to the Dharma family. It actually mentions that the info is encrypted and that the only way to restore it is to use a a special decryption key. Unfortunately, this is absolutely true. The sort of cryptography mechanism used by Credo is still not appropriately examined. Still, it is absolutely certain that each victim might be given the specific decryption key, which is absolutely unique. It is impossible to bring back the files without the key available.

Another technique of Credo is that the victims cannot access to the key. The key is saved on a specific server run by the frauds related to Credo ransomware. To get the key and recover the important info people have to pay the ransom.

Nonetheless, regardless of the asked for quantity, people must stay away from paying the ransom virus. Cyber frauds are unfair, so they tend to totally ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom generally does not give any positive result and people just waste their money for nothing.

We strongly recommend that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Credo ransomware and to recover the information data for free. Therefore, the only right decision is to recover the lost data from the available backup.

Virus Summary

NameCredo Ransomware
File Extension.[Recovery@qbmail.biz].credo
TypeRansomware
FamilyDharma
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [Recovery@qbmail.biz].credo extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Similar InfectionsChinz, Base, Bad
Removal Tool   GridinSoft Anti-Malware

Remember that the internet is now overwhelmed with threats that look similar to Credo ransomware. It is similar Chinz and many other ransomware-type threats. Destructive programs of such kind are usually elaborated to encrypt essential information and to state the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the unique decryption key for information decryption.

Thus, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is just not feasible. The only method to prevent the loss of your essential files is to regularly create backups of your important information.

Bear in mind that even if you create such backups, they should be put into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external hard disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage location.

How did ransomware infect my computer?

There are a number of ways used by online scams to distribute Credo virus. Despite the fact that it is uncertain how exactly Credo injects your PC, there are some leaks through which it may infiltrate the system:

  • integration with third-party software, especially freeware;
  • spam e-mails from unknown senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically Credo ransomware may exist as some legitimate software, for instance, in the pop-ups advising users to implement some crucial software application updates. This is the common technique used by online frauds to persuade people into downloading and installing Credo infection manually, by methods of their direct participation in the installation process.

Additionally, the criminals may describe numerous email spam strategies to inject harmful codes into Windows PC. So, they may describe to sending unsolicited spam emails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some photos, files, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may badly harm the system. Fictitious Adobe Flash Player upgrade notifies may result in Credo virus injection. When it comes to the cracked applications, these illegally downloaded programs may also include destructive codes leading to Credo secret installation. Finally, injection of Credo may occur by ways of Trojans that secretly get injected into the system and install destructive utilities without the user’s approval.

Is there any way to prevent the injection of Credo ransomware?

Although there is no 100% guarantee to prevent your system from getting infected, there are some pieces of advice we wish to share with with you. First of all, be extremely mindful when you surf the web and specifically while downloading complimentary programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may consist of other unwanted utilities in the bundle, so they may be harmful. Make certain that your current antivirus software and your entire OS is always appropriately updated.

Of course, downloading pirated software is illegal and may result in vital damage to be made for your PC. Thus, stay away from downloading cracked software. You are likewise highly encouraged to reconsider your existing security software and potentially change to another security solution that can render better services of defending your Windows.

Below please find the quotation from the Credo text file:

YOUR FILES ARE ENCRYPTED
Don\'t worry,you can return all your files!
If you want to restore them, follow this link:email Recovery@qbmail.biz YOUR ID 1E857D00
If you have not been answered via the link within 12 hours, write to us by e-mail:Recovery@qbmail.biz
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
===================================
all your data has been locked us
You want to return?
write email Recovery@qbmail.biz

Screenshot of files with “.[Recovery@qbmail.biz].credo” extension added by the ransomware:
Credo Ransomware - encrypt files with .[Recovery@qbmail.biz].credo extension

Use GridinSoft Anti-Malware to remove Credo ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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