Remove Roblox Virus (.Encrypted_Roblox@mail.com Files Ransomware) – Jigsaw Ransomware

Roblox Virus – Details

The Roblox stands for a ransomware-type infection. The infection comes from the Jigsaw ransomware family. Roblox was elaborated particularly to encrypt all major file types. Once the file is encrypted people are not able to use them. Roblox adds the “.Encrypted_Roblox@mail.com” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Roblox, will be renamed into “myphoto.jpg.Encrypted_Roblox@mail.com“. As soon as the encryption is completed, Roblox places a special text file into every folder containing the encrypted data.

The message given by Roblox text file requesting for the ransom is absolutely the same as the statements given by other ransomware virus representatives belonging to the Jigsaw clan. It literally mentions that the info is encrypted which the only way to bring back it is to use a a special decryption key. Regretfully, this is absolutely true. The kind of cryptography mechanism used by Roblox is still not correctly examined. Still, it is absolutely specific that each victim may be given the specific decryption key, which is absolutely distinct. It is difficult to bring back the files without the key available.

Another trick of Roblox is that the victims cannot access to the key. The key is stored on a particular server run by the frauds connected with Roblox ransomware. To get the key and recover the important info people have to pay the ransom.

Nonetheless, regardless of the asked for amount, people need to keep away from paying the ransom. Cyber frauds are not fair, so they tend to totally disregard what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom generally does not give any positive outcome and people just lose their money for absolutely nothing.

We highly encourage that you do not contact these crooks and definitely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Roblox ransomware and to recover the data data totally free. Therefore, the only right decision is to recover the lost data from the available backup.

Virus Summary

Name Roblox Ransomware
File Extension .Encrypted_Roblox@mail.com
Type Ransomware
Family Jigsaw
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special Encrypted_Roblox@mail.com extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the internet is now overwhelmed with threats that look similar to Roblox ransomware. Destructive programs of such kind are usually elaborated to encrypt essential data and to set forth the demand before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the distinct decryption key for information decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is just not feasible. The only way to prevent the loss of your essential data is to frequently create backups of your important information.

Bear in mind that even if you create such backups, they should be placed into a special storage utility not connect to your main PC. You may use the USB Memory Stick or external disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage location.

How did ransomware infect my computer?

There are numerous methods used by online scams to distribute Roblox virus. Although it is uncertain how precisely Roblox injects your PC, there are some leaks through which it may penetrate the system:

  • integration with third-party apps, especially freeware;
  • spam emails from unknown senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Often Roblox ransomware may exist as some legitimate software application, for instance, in the pop-ups advising users to implement some important software updates. This is the common trick used by online scams to persuade people into downloading and installing Roblox infection manually, by means of their direct participation in the installation process.

Furthermore, the criminals might describe numerous e-mail spam methods to inject malicious codes into systems. So, they may describe to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some receipts, documents, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may badly damage the system. Fictitious Adobe Flash Player upgrade informs may result in Roblox ransom injection. As for the cracked applications, these illegally downloaded programs may also consist of malicious codes causing Roblox secret installation. Lastly, injection of Roblox may happen by ways of Trojans that secretly get injected into the system and set up destructive utilities without the user’s permission.

Is there any method to avoid the injection of Roblox ransom virus?

Although there is no 100% guarantee to prevent your system from getting infected, there are some pieces of recommendations we want to show with you. First off, be very cautious when you browse the web and specifically while downloading free programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may include other unwanted utilities in the package, so they may be destructive. Make certain that your current anti-virus and your entire operating system is always duly updated.

Obviously, downloading pirated software is unlawful and may lead to necessary damage to be made for your system. Hence, stay away from downloading cracked software. You are likewise strongly advised to reconsider your existing security software and possibly switch to another security solution that can render far better services of protecting your Windows.

Below please find the quotation from the Roblox text file:

I want to play a game with you. Let me exmplain the rules:
Your computer files have been encrypted. Your photos, videos, documents, etc...
But, don\'t worry! I have not deleted all files, yet.
You have 24 hours have open roblox to get the decryption key.
all files will be deleted in timeout.


If you do not have roblox.
Install Roblox and trying open roblox.
Pls click button to decrypt file take one minute to verify.
You can play roblox if files not decrypt now.


Trying to rename file are not decrypt.


Thank you to read this note.

Screenshot of files with “.Encrypted_Roblox@mail.com” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove Roblox ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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