Remove Hela Virus (.hela Files Ransomware) – Ragnarok Ransomware

Hela Virus – Details

The Hela stands for a ransomware-type infection. The virus comes from the Ragnarok ransomware family. Hela was elaborated specifically to encrypt all major file types. Once the file is encrypted people are unable to use them. Hela adds the “.hela” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Hela, will be renamed into “myphoto.jpg.hela“. As soon as the encryption is completed, Hela places a special text file into every folder containing the encrypted data.

The message given by Hela text file requesting for the ransom is absolutely the same as the statements given by other ransomware representatives coming from the Ragnarok family. It literally mentions that the info is encrypted and that the only way to bring back it is to use a a special decryption key. Sadly, this is absolutely true. The type of cryptography mechanism used by Hela is still not properly examined. Still, it is definitely specific that each victim might be given the specific decryption key, which is absolutely distinct. It is impossible to bring back the files without the key available.

Another trick of Hela is that the victims cannot gain access to the key. The key is stored on a specific server run by the frauds associated with Hela ransomware. To get the key and recover the important info people have to pay the ransom.

However, regardless of the asked for amount, people should stay away from paying the ransom virus. Cyber frauds are not fair, so they tend to entirely ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom normally does not give any positive outcome and people simply waste their money for nothing.

We highly encourage that you do not contact these crooks and definitely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Hela ransomware and to recover the data data totally free. Therefore, the just right decision is to recover the lost data from the available backup.

Virus Summary

Name	Hela Ransomware
File Extension	.hela
Type	Ransomware
Family	Ragnarok
Short Description	The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms	File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special hela extension to all the files modified by it.
Distribution Method	Spam Emails, Email Attachments
Removal Tool	GridinSoft Anti-Malware

Remember that the internet is now overwhelmed with threats that look similar to Hela ransomware. Destructive programs of such kind are normally elaborated to encrypt important data and to state the demand before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the special decryption key for data decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is merely not feasible. The only way to prevent the loss of your essential files is to regularly create backups of your important information.

Remember that even if you create such backups, they must be placed into a special storage utility not connect to your main computer. You may use the USB Memory Stick or external hard drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted in addition to other files, so it’s certainly not a good storage place.

How did ransomware infect my system?

There are numerous ways used by online scams to distribute Hela virus. Despite the fact that it doubts how precisely Hela injects your system, there are some leaks through which it may penetrate the system:

• integration with third-party software, especially freeware;
• spam e-mails from unidentified senders;
• sites rendering free hosting services;
• pirated peer-to-peer (P2P) downloads.

Typically Hela virus might be presented as some genuine software application, for instance, in the pop-ups instructing users to carry out some important software updates. This is the typical technique used by online scams to persuade people into downloading and installing Hela infection manually, by means of their direct participation in the installation process.

Additionally, the criminals may refer to different email spam techniques to inject malicious codes into Windows PC. So, they may refer to to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some photos, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may badly harm the system. Fictitious Adobe Flash Player upgrade alerts may result in Hela virus injection. When it comes to the cracked software, these illegally downloaded programs may likewise consist of malicious codes resulting in Hela secret installation. Finally, injection of Hela may occur by means of Trojans that secretly get injected into the system and set up harmful tools without the user’s authorization.

Is there any method to avoid the injection of Hela ransom virus?

Despite the fact that there is no 100% guarantee to prevent your computer from getting infected, there are some pieces of recommendations we want to share with with you. To start with, be really careful when you browse the web and especially while downloading totally free programs. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Remember that some freeware installers may consist of other unwanted utilities in the bundle, so they may be destructive. Make certain that your current antivirus software and your entire operating system is always duly updated.

Obviously, downloading pirated software is illegal and may lead to necessary damage to be produced your system. Hence, stay away from downloading cracked software. You are also strongly advised to reconsider your existing security software and perhaps switch to another security solution that can render far better services of defending your system.

Below please find the quotation from the Hela text file:

#ALL YOUR FILES ARE ENCRYPTED AND STOLEN BY RAGNAROK
Dear Sir

Your files are encrypted with RSA4096 and AES encryption algorithm.
But don\'t worry, you can return all your files!! follow the instructions to recover your files

Cooperate with us and get the decrypter program as soon as possible will be your best solution.
Only our software can decrypt all your encrypted files.

What guarantees you have?
We take our reputation seriously. We reject any form of deception
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain any valuable information.
When hiring third-party negotiators or recovery companies. listen to what they tell you. try to think.
Are they really interested in solving your problems or are they just thinking about their profit and ambitions?

By the way.We have stolen lots of your company and your private data which includes doc,xls,pdf,jpg,mdf,sql,pst...
Here we upload sample files of your company and your private data on our blog :
hxxp://sushlnty2j7qdzy64qnvyb6ajkwg7resd3p6agc2widnawodtcedgjid.onion/
We promise that if you don\'t pay within a week, we will package and publish all of your company and your data on our website.
We also promise we can decrypt all of your data and delete all your files on internet after your payment.
Such leaks of information lead to losses for the company. fines and lawsuits. And don\'t forget that information can fall into the hands of competitors!
For us this is just business and to prove to you our seriousness.

Our e-mail:
CHRISTIAN1986@TUTANOTA.COM

Reserve e-mail:

melling@confidential.tips

Device ID:
-

Screenshot of files with “.hela” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove Hela ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.