Remove Dexx Virus (.[decryptex@airmail.cc].dexx Files Ransomware) – Dharma Ransomware

Dexx Virus – Details

The Dexx mean a ransomware-type infection. The virus comes from the Dharma ransomware family. Dexx was elaborated particularly to encrypt all major file types. When the file is encrypted people are unable to use them. Dexx adds the “.[decryptex@airmail.cc].dexx” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by Dexx, will be renamed into “myphoto.jpg.[decryptex@airmail.cc].dexx“. As quickly as the encryption is completed, Dexx places a special text file into every folder containing the encrypted data.

The message given by Dexx text file asking for the ransom is absolutely the same as the statements given by other ransomware virus representatives belonging to the Dharma family. It literally mentions that the info is encrypted and that the only way to restore it is to use a an unique decryption key. Unfortunately, this is definitely true. The type of cryptography mechanism used by Dexx is still not correctly examined. Still, it is absolutely particular that each victim may be given the specific decryption key, which is completely distinct. It is impossible to restore the files without the key available.

Another trick of Dexx is that the victims cannot get to the key. The key is saved on a particular server run by the frauds related to Dexx ransomware. To get the key and recover the important information people need to pay the ransom.

However, irrespective of the requested amount, people need to keep away from paying the virus. Cyber frauds are not fair, so they tend to entirely ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom usually does not provide any positive result and people simply waste their money for nothing.

We highly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Dexx ransomware and to recover the data data for free. Therefore, the only right decision is to recover the lost information from the available backup.

Virus Summary

Name Dexx Ransomware
File Extension .[decryptex@airmail.cc].dexx
Type Ransomware
Family Dharma
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [decryptex@airmail.cc].dexx extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Similar Infections Axi, Nov, Bip
Removal Tool   GridinSoft Anti-Malware

Bear in mind that the world wide web is now overwhelmed with threats that look similar to Dexx ransomware. It is similar Axi and many other ransomware-type threats. Destructive programs of such kind are normally elaborated to encrypt essential information and to set forth the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to generate the unique decryption key for files decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only method to avoid the loss of your crucial information is to routinely create backups of your important information.

Keep in mind that even if you create such backups, they need to be put into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external hard drive for this purpose, or refer to the help of the cloud storage. If you keep your backup files on your common system they may be encrypted in addition to other files, so it’s certainly not a good storage location.

How did ransomware infect my PC?

There are several methods used by online frauds to distribute Dexx ransomware. Despite the fact that it is uncertain how exactly Dexx injects your computer, there are some leaks through which it may infiltrate the system:

  • integration with third-party apps, especially freeware;
  • spam emails from unidentified senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically Dexx ransomware may be presented as some genuine software application, for example, in the pop-ups instructing users to carry out some crucial software application updates. This is the typical technique used by online scams to persuade people into downloading and installing Dexx infection manually, by means of their direct participation in the installation process.

In addition, the criminals might describe various e-mail spam tactics to inject malicious codes into Windows PC. So, they may refer to to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some video, files, tax reports or invoices.

Needless to mention, opening such documents or clicking on such dangerous links may badly harm the system. Fictitious Adobe Flash Player update alerts may result in Dexx virus injection. When it comes to the cracked applications, these illegally downloaded programs may likewise consist of malicious codes resulting in Dexx secret installation. Lastly, injection of Dexx may happen by means of Trojans that covertly get injected into the system and install harmful tools without the user’s authorization.

Is there any way to avoid the injection of Dexx ransomware?

Although there is no 100% guarantee to avoid your computer from getting infected, there are some pieces of suggestions we want to show with you. Firstly, be very careful when you surf the web and especially while downloading totally free programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Remember that some freeware installers may contain other unwanted utilities in the package, so they may be harmful. Ensure that your current antivirus and your entire OS is always appropriately updated.

Naturally, downloading pirated software is prohibited and may lead to necessary damage to be made for your system. Thus, stay away from downloading cracked software. You are also strongly recommended to reconsider your existing security software and possibly switch to another security solution that can render much better services of protecting your Windows.

Below please find the quotation from the Dexx text file:

Pop-up window:

YOUR FILES ARE ENCRYPTED

Don\'t worry,you can return all your files!
If you want to restore them, follow this link:email decryptex@airmail.cc YOUR ID -
If you have not been answered via the link within 12 hours, write to us by e-mail:decryptex2@airmail.cc

Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
===========================

FILES ENCRYPTED.txt:

all your data has been locked us
You want to return?
write email decryptex@airmail.cc or decryptex2@airmail.cc 

Screenshot of files with “.[decryptex@airmail.cc].dexx” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove Dexx ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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