Removal Guide

CIZER Virus Removal Guide (+Decode .Cizer files) – Djvu Ransomware

CIZER – General Info

The CIZER stands for a ransomware-type infection. The virus comes from the Djvu ransomware family. CIZER was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are unable to use them. CIZER adds the “.Cizer” extension for each file encrypted by it. For example, the file “myphoto.jpg“, when encrypted by CIZER, will be renamed into “myphoto.jpg.Cizer“. As soon as the encryption is completed, CIZER places a special text file into every folder containing the encrypted data.

The message given by CIZER text file requesting the ransom is absolutely the like the statements given by other ransomware virus representatives coming from the Djvu family. It actually discusses that the information is encrypted and that the only way to restore it is to use a a distinct decryption key. Unfortunately, this is definitely true. The sort of cryptography mechanism applied by CIZER is still not correctly examined. Still, it is absolutely particular that each victim might be given the specific decryption key, which is totally distinct. It is impossible to bring back the files without the key available.

Another trick of CIZER is that the victims cannot access to the key. The key is stored on a specific server run by the frauds related to CIZER ransomware. To get the key and recover the important information people have to pay the ransom, which amounts to $980. To obtain the payment details users are advised to contact the frauds through email or telegram. The alert also suggests that the users need to contact the CIZER developers within 72 hours after the encryption happened. The message says that doing so users will get a 50% discount, so the ransom amount will drop down to $490.

Nevertheless, irrespective of the asked for amount, people need to stay away from paying the ransom virus. Cyber frauds are not fair, so they tend to completely disregard what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom usually does not give any positive outcome and people just lose their money for absolutely nothing.

We highly recommend that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack CIZER ransomware and to recover the information data free of charge. Thus, the just right decision is to recover the lost information from the available backup.

Virus Summary

Name CIZER Ransomware
File Extension .Cizer
Type Ransomware
Family Djvu
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special Cizer extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Similar Infections Cezor, Kropun, Besub
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the world wide web is now overwhelmed with threats that look comparable to CIZER ransomware. It is similar Cezor and many other ransomware-type threats. Malicious programs of such kind are usually elaborated to encrypt essential information and to set forth the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to produce the unique decryption key for information decryption.

Hence, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is just not feasible. The only way to prevent the loss of your crucial files is to regularly create backups of your important information.

Remember that even if you create such backups, they must be put into a special storage utility not connect to your main computer. You may use the USB Flash Drive or external disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted together with other files, so it’s certainly not a good storage place.

How did ransomware infect my PC?

There are numerous ways used by online frauds to distribute CIZER virus. Despite the fact that it doubts how precisely CIZER injects your computer, there are some leaks through which it may infiltrate the system:

  • integration with third-party software, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Often CIZER virus may be presented as some legitimate software application, for instance, in the pop-ups instructing users to carry out some crucial software updates. This is the typical trick used by online frauds to persuade people into downloading and installing CIZER infection manually, by ways of their direct participation in the installation process.

Additionally, the criminals might refer to numerous e-mail spam tactics to inject malicious codes into systems. So, they may describe to sending unsolicited spam emails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some receipts, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may seriously damage the system. Fictitious Adobe Flash Player update informs may result in CIZER ransom injection. As for the cracked software, these illegally downloaded programs may likewise contain malicious codes leading to CIZER secret installation. Finally, injection of CIZER may happen by methods of Trojans that secretly get injected into the system and set up destructive tools without the user’s permission.

Is there any way to prevent the injection of CIZER ransomware?

Despite the fact that there is no 100% guarantee to avoid your PC from getting infected, there are some pieces of guidance we wish to show with you. First of all, be really careful when you surf the web and specifically while downloading complimentary programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may consist of other unwanted utilities in the package, so they may be destructive. Ensure that your current antivirus software and your entire operating system is always appropriately updated.

Naturally, downloading pirated software is illegal and may lead to important damage to be produced your system. Thus, stay away from downloading cracked software. You are likewise strongly encouraged to reconsider your existing security software and potentially change to another security solution that can render better services of protecting your system.

Below please find the quotation from the CIZER text file:

ATTENTION!
 
Don't worry my friend, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-arDe4ZLdAE
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
mosteros@firemail.cc

Reserve e-mail address to contact us:
gorentos@bitmessage.ch
 
Our Telegram account:
@datarestore

Screenshot of files with “.Cizer” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove CIZER ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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