Remove Bug Virus (+Decrypt .[bugbugo@protonmail.com].bug files) – Filecoder Ransomware

Bug – General Info

The Bug stands for a ransomware-type infection. The infection comes from the Filecoder ransomware family. Bug was elaborated particularly to encrypt all major file types. When the file is encrypted people are unable to use them. Bug adds the “.[bugbugo@protonmail.com].bug” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by Bug, will be renamed into “myphoto.jpg.[bugbugo@protonmail.com].bug“. As quickly as the encryption is finished, Bug places a special text file into every folder containing the encrypted data.

The message given by Bug text file requesting for the ransom is absolutely the same as the statements given by other ransomware representatives belonging to the Filecoder clan. It actually mentions that the information is encrypted which the only way to bring back it is to use a an unique decryption key. Unfortunately, this is definitely true. The type of cryptography mechanism applied by Bug is still not correctly examined. Still, it is definitely particular that each victim may be given the specific decryption key, which is absolutely distinct. It is difficult to bring back the files without the key available.

Another technique of Bug is that the victims cannot gain access to the key. The key is kept on a particular server run by the frauds associated with Bug ransomware. To get the key and recover the important information people have to pay the ransom.

Nevertheless, irrespective of the asked for amount, people must keep away from paying the ransom. Cyber frauds are unfair, so they tend to totally ignore what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom usually does not provide any positive outcome and people just lose their money for nothing.

We highly encourage that you do not contact these crooks and certainly do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Bug ransomware and to recover the information data for free. Thus, the only best decision is to recover the lost data from the available backup.

Virus Summary

Name Bug Ransomware
File Extension .[bugbugo@protonmail.com].bug
Type Ransomware
Family Filecoder
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [bugbugo@protonmail.com].bug extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Removal Tool   GridinSoft Anti-Malware

Remember that the internet is now overwhelmed with threats that look similar to Bug ransomware. Harmful programs of such kind are typically elaborated to encrypt important information and to state the need prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to produce the distinct decryption key for files decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is merely not feasible. The only method to prevent the loss of your important files is to regularly create backups of your important information.

Keep in mind that even if you create such backups, they need to be placed into a special storage utility not connect to your main computer. You may use the Memory Stick or external hard disk for this purpose, or refer to the help of the cloud storage. If you store your backup files on your common system they may be encrypted along with other files, so it’s absolutely not a good storage place.

How did ransomware infect my PC?

There are a number of ways used by online frauds to distribute Bug ransom virus. Despite the fact that it is uncertain how exactly Bug injects your system, there are some leaks through which it may penetrate the system:

  • integration with third-party software application, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically Bug virus may exist as some legitimate software application, for instance, in the pop-ups advising users to execute some crucial software updates. This is the typical trick used by online frauds to persuade people into downloading and installing Bug infection manually, by means of their direct participation in the installation process.

Furthermore, the criminals might describe different email spam strategies to inject destructive codes into Windows PC. So, they may refer to to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some receipts, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may significantly harm the system. Fictitious Adobe Flash Player upgrade alerts may result in Bug ransom injection. As for the cracked applications, these illegally downloaded programs may also contain harmful codes leading to Bug secret installation. Finally, injection of Bug may happen by means of Trojans that covertly get injected into the system and set up harmful tools without the user’s authorization.

Is there any way to avoid the injection of Bug ransom virus?

Despite the fact that there is no 100% guarantee to prevent your system from getting infected, there are some pieces of guidance we want to share with with you. First of all, be very careful when you surf the web and especially while downloading totally free programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Bear in mind that some freeware installers may include other unwanted utilities in the package, so they may be harmful. Make sure that your current antivirus and your entire OS is always appropriately updated.

Naturally, downloading pirated software is illegal and may result in vital damage to be produced your system. Thus, stay away from downloading cracked software. You are also strongly recommended to reconsider your existing security software and potentially switch to another security solution that can render better services of defending your PC.

Below please find the quotation from the Bug text file:

BUG
You File is Encrypt
Contact Email: bugbugo@protonmail.com
Decrypt ID:
-

Screenshot of files with “.[bugbugo@protonmail.com].bug” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove Bug ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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