Remove 4help Virus (.[hlper4y@tutanota.com].4help Files Ransomware) – Dharma Ransomware

4help – Ransomware

The 4help stands for a ransomware-type infection. The virus comes from the Dharma ransomware family. 4help was elaborated specifically to encrypt all major file types. Once the file is encrypted people are not able to use them. 4help adds the “.[hlper4y@tutanota.com].4help” extension for each file encrypted by it. For example, the file “myphoto.jpg“, as soon as encrypted by 4help, will be renamed into “myphoto.jpg.[hlper4y@tutanota.com].4help“. As soon as the encryption is finished, 4help places a special text file into every folder containing the encrypted data.

The message given by 4help text file requesting the ransom is absolutely the same as the statements given by other ransomware representatives belonging to the Dharma clan. It actually discusses that the info is encrypted and that the only way to bring back it is to use a an unique decryption key. Unfortunately, this is absolutely true. The type of cryptography mechanism applied by 4help is still not appropriately examined. Still, it is absolutely certain that each victim may be given the specific decryption key, which is completely distinct. It is impossible to restore the files without the key available.

Another trick of 4help is that the victims cannot gain access to the key. The key is kept on a particular server run by the frauds related to 4help ransomware. To get the key and recover the important information people need to pay the ransom.

Nevertheless, regardless of the asked for amount, people need to stay away from paying the ransom virus. Cyber frauds are not fair, so they tend to completely disregard what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom normally does not give any positive result and people simply waste their money for nothing.

We strongly recommend that you do not contact these crooks and definitely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack 4help ransomware and to recover the information data for free. Thus, the just best decision is to recover the lost data from the available backup.

Virus Summary

Name 4help Ransomware
File Extension .[hlper4y@tutanota.com].4help
Type Ransomware
Family Dharma
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [hlper4y@tutanota.com].4help extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Similar Infections Text, Wcg, Con30
Removal Tool   GridinSoft Anti-Malware

Remember that the world wide web is now overwhelmed with threats that look comparable to 4help ransomware. It is similar Text and many other ransomware-type threats. Malicious programs of such kind are normally elaborated to encrypt essential information and to set forth the need before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to generate the distinct decryption key for information decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is merely not feasible. The only method to prevent the loss of your essential data is to regularly create backups of your important information.

Bear in mind that even if you create such backups, they should be placed into a special storage utility not connect to your main PC. You may use the USB Flash Drive or external hard drive for this purpose, or refer to the help of the cloud storage. If you store your backup files on your common system they may be encrypted together with other files, so it’s definitely not a good storage place.

How did ransomware infect my PC?

There are numerous methods used by online scams to distribute 4help ransom virus. Despite the fact that it is uncertain how precisely 4help injects your system, there are some leaks through which it may infiltrate the system:

  • integration with third-party software, especially freeware;
  • spam e-mails from unidentified senders;
  • websites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Frequently 4help virus might exist as some genuine software application, for instance, in the pop-ups instructing users to carry out some essential software updates. This is the typical trick used by online frauds to persuade people into downloading and installing 4help infection manually, by means of their direct participation in the installation process.

Additionally, the criminals might describe different email spam methods to inject malicious codes into PC. So, they may describe to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some photos, documents, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may badly harm the PC. Fictitious Adobe Flash Player upgrade notifies may result in 4help virus injection. When it comes to the cracked applications, these illegally downloaded programs may also include harmful codes causing 4help secret installation. Finally, injection of 4help may occur by means of Trojans that secretly get injected into the system and install harmful utilities without the user’s consent.

Is there any way to prevent the injection of 4help ransom virus?

Despite the fact that there is no 100% guarantee to prevent your computer from getting infected, there are some pieces of guidance we wish to show with you. First of all, be extremely mindful when you browse the web and especially while downloading totally free programs. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Remember that some freeware installers may include other unwanted utilities in the package, so they may be malicious. Ensure that your current anti-virus and your entire OS is always duly updated.

Obviously, downloading pirated software is illegal and may lead to vital damage to be made for your system. Thus, stay away from downloading cracked software. You are likewise strongly recommended to reconsider your existing security software and perhaps change to another security solution that can render much better services of protecting your computer.

Below please find the quotation from the 4help text file:

Pop-up window:

YOUR FILES ARE ENCRYPTED
Don\'t worry,you can return all your files!
If you want to restore them, follow this link:email hlper4y@tutanota.com YOUR ID -
If you have not been answered via the link within 12 hours, write to us by e-mail:hlper4y@cock.li
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
================================

FILES ENCRYPTED.txt:

all your data has been locked us
You want to return?
write email hlper4y@tutanota.com or hlper4y@cock.li

Screenshot of files with “.[hlper4y@tutanota.com].4help” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove 4help ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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