TRO Virus Removal Guide (+Decode .tro files) – Djvu Ransomware

TRO – Ransomware

The TRO mean a ransomware-type infection. The virus comes from the Djvu ransomware family. TRO was elaborated specifically to encrypt all major file types. As soon as the file is encrypted people are not able to use them. TRO adds the “.tro” extension for each file encrypted by it. For example, the file “myphoto.jpg“, once encrypted by TRO, will be renamed into “myphoto.jpg.tro“. As quickly as the encryption is finished, TRO places a special text file into every folder containing the encrypted data.

The message given by TRO text file requesting the ransom is absolutely the same as the statements given by other ransomware virus representatives belonging to the Djvu type. It literally discusses that the info is encrypted which the only way to bring back it is to use a an unique decryption key. Unfortunately, this is absolutely true. The type of cryptography mechanism applied by TRO is still not appropriately examined. Still, it is absolutely certain that each victim might be given the specific decryption key, which is completely distinct. It is difficult to restore the files without the key available.

Another technique of TRO is that the victims cannot access to the key. The key is saved on a specific server run by the frauds associated with TRO ransomware. To get the key and recover the important info people need to pay the ransom, which amounts to $980. To acquire the payment information users are instructed to contact the frauds through email or telegram. The alert likewise shows that the users need to contact the TRO developers within 72 hours after the files encryption happened. The message says that doing so users will get a 50% discount, so the ransom amount will fall to $490.

Nonetheless, irrespective of the asked for amount, people must stay away from paying the ransom. Cyber frauds are unfair, so they tend to totally ignore what their victims feel about the issue, even when the payment reaches their pockets. This is why paying the ransom usually does not provide any positive result and people just lose their money for nothing.

We strongly encourage that you do not contact these crooks and absolutely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack TRO ransomware and to recover the information data for free. Thus, the just best decision is to recover the lost data from the available backup.

Virus Summary

Name TRO Ransomware
File Extension .tro
Type Ransomware
Family Djvu
Short Description The ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
Symptoms File encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special tro extension to all the files modified by it.
Distribution Method Spam Emails, Email Attachments
Similar Infections Chech, Lotep, Dalle
Removal Tool   GridinSoft Anti-Malware

Bear in mind that the internet is now overwhelmed with threats that look similar to TRO ransomware. It is similar Chech and many other ransomware-type threats. Destructive programs of such kind are typically elaborated to encrypt important data and to set forth the demand before the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a comparable algorithm to generate the unique decryption key for data decryption.

Thus, as long as the ransomware is still being developed or has some hidden bugs, manually recovering the information is simply not feasible. The only way to prevent the loss of your crucial data is to regularly create backups of your important information.

Bear in mind that even if you create such backups, they need to be placed into a special storage utility not connect to your main PC. You may use the USB Flash Drive or external hard drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted along with other files, so it’s certainly not a good storage location.

How did ransomware infect my computer?

There are numerous ways used by online scams to distribute TRO ransomware. Even though it is uncertain how exactly TRO injects your PC, there are some leaks through which it may infiltrate the system:

  • integration with third-party apps, especially freeware;
  • spam emails from unknown senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Typically TRO ransomware might be presented as some genuine software application, for instance, in the pop-ups advising users to implement some crucial software application updates. This is the typical technique used by online frauds to persuade people into downloading and installing TRO infection manually, by means of their direct participation in the installation process.

Additionally, the criminals may refer to numerous e-mail spam strategies to inject malicious codes into Windows PC. So, they may describe to sending unsolicited spam e-mails with tricky notices promoting users to download the attachments or click on certain download links, for example, the ones motivating users to open some receipts, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may severely damage the system. Fictitious Adobe Flash Player upgrade notifies may result in TRO ransom injection. As for the cracked software, these illegally downloaded programs may also contain malicious codes causing TRO secret installation. Lastly, injection of TRO may happen by means of Trojans that secretly get injected into the system and set up malicious utilities without the user’s approval.

Is there any way to prevent the injection of TRO ransom virus?

Although there is no 100% guarantee to prevent your PC from getting infected, there are some pieces of advice we want to share with with you. First off, be really cautious when you browse the web and particularly while downloading complimentary apps. Keep away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Keep in mind that some freeware installers may contain other unwanted utilities in the package, so they may be malicious. Make certain that your current antivirus and your entire operating system is always appropriately updated.

Naturally, downloading pirated software is unlawful and may lead to essential damage to be made for your system. Thus, stay away from downloading cracked software. You are also highly advised to reconsider your existing security software and perhaps change to another security solution that can render far better services of defending your PC.

Below please find the quotation from the TRO text file:

------------------------------------ ALL YOUR FILES ARE ENCRYPTED ------------------------------

Don't worry, you can return all your files!
All your files documents, photos, databases and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees do we give to you?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can download video overview decrypt tool:
https://www.sendspace.com/file/1sg7f3
Don't try to use third-party decrypt tools because it will destroy your files.
Discount 50% available if you contact us first 72 hours.

---------------------------------------------------------------------------------------------


To get this software you need write on our e-mail:
pdfhelp@india.com

Reserve e-mail address to contact us:
pdfhelp@firemail.cc

Your personal ID:
-

Screenshot of files with “.tro” extension added by the ransomware:

Use GridinSoft Anti-Malware to remove TRO ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.

An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.

3. Press Install button for run GridinSoft Anti-Malware.

3.Once installed, GridinSoft Anti-Malware will automatically run.

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.

5
Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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