RansomwareRemoval Guide

Remove Hlpp Virus (+Decrypt .[hlpp@protonmail.ch].hlpp files) – Dharma Ransomware

Hlpp Virus – Details

The Hlpp mean a ransomware-type infection. The virus comes from the Dharma ransomware family. Hlpp was elaborated particularly to encrypt all major file types. When the file is encrypted people are not able to use them. Hlpp adds the “.[hlpp@protonmail.ch].hlpp” extension for each file encrypted by it. For example, the file “myphoto.jpg“, when encrypted by Hlpp, will be renamed into “myphoto.jpg.[hlpp@protonmail.ch].hlpp“. As quickly as the encryption is completed, Hlpp places a special text file into every folder containing the encrypted data.

The message given by Hlpp text file requesting the ransom is absolutely the same as the statements given by other ransomware virus representatives coming from the Dharma family. It literally mentions that the information is encrypted and that the only way to bring back it is to use a a distinct decryption key. Unfortunately, this is definitely true. The type of cryptography mechanism applied by Hlpp is still not correctly examined. Still, it is absolutely certain that each victim might be given the specific decryption key, which is absolutely unique. It is difficult to bring back the files without the key available.

Another technique of Hlpp is that the victims cannot access to the key. The key is stored on a specific server run by the frauds associated with Hlpp ransomware. To get the key and recover the important information people need to pay the ransom.

Nonetheless, irrespective of the requested quantity, people must stay away from paying the ransom virus. Cyber frauds are not fair, so they tend to completely ignore what their victims feel about the problem, even when the payment reaches their pockets. This is why paying the ransom normally does not provide any positive result and people simply waste their money for nothing.

We strongly advise that you do not contact these crooks and definitely do not transfer money into their accounts. It is said to admit that there are no utilities able to crack Hlpp ransomware and to recover the data data for free. Hence, the only right decision is to recover the lost information from the available backup.

Virus Summary

NameHlpp Ransomware
File Extension.[hlpp@protonmail.ch].hlpp
TypeRansomware
FamilyDharma
Short DescriptionThe ransomware encrypts all the data stored on your system and requires a ransom to be paid on your part supposedly to recover your important files.
SymptomsFile encryption by the ransomware is performed by means of the AES and RSA encryption algorithms. Once the encryption is completed, the ransomware adds its special [hlpp@protonmail.ch].hlpp extension to all the files modified by it.
Distribution MethodSpam Emails, Email Attachments
Similar InfectionsDr, Frm, Pgp
Removal Tool   GridinSoft Anti-Malware

Keep in mind that the world wide web is now overwhelmed with threats that look similar to Hlpp ransomware. It is similar Dr and many other ransomware-type threats. Malicious programs of such kind are generally elaborated to encrypt essential data and to state the demand prior to the user to pay the ransom. The peculiarity of all such ransomware threats is that all apply a similar algorithm to create the distinct decryption key for information decryption.

Therefore, as long as the ransomware is still being developed or has some hidden bugs, by hand recovering the information is merely not feasible. The only way to prevent the loss of your important information is to regularly create backups of your important information.

Keep in mind that even if you create such backups, they must be put into a special storage utility not connect to your main computer. You may use the USB Memory Stick or external disk drive for this purpose, or refer to the help of the cloud storage. If you save your backup files on your common system they may be encrypted together with other files, so it’s definitely not a good storage place.

How did ransomware infect my system?

There are a number of ways used by online frauds to distribute Hlpp ransom virus. Even though it is uncertain how precisely Hlpp injects your PC, there are some leaks through which it may penetrate the system:

  • integration with third-party software, especially freeware;
  • spam emails from unknown senders;
  • sites rendering free hosting services;
  • pirated peer-to-peer (P2P) downloads.

Often Hlpp virus might be presented as some legitimate software, for example, in the pop-ups instructing users to carry out some crucial software application updates. This is the typical trick used by online scams to persuade people into downloading and installing Hlpp infection manually, by methods of their direct participation in the installation process.

Furthermore, the criminals may describe different e-mail spam tactics to inject destructive codes into systems. So, they may describe to sending unsolicited spam emails with tricky notifications promoting users to download the attachments or click on certain download links, for example, the ones encouraging users to open some video, files, tax reports or invoices.

Needless to mention, opening such files or clicking on such dangerous links may seriously harm the PC. Fictitious Adobe Flash Player update notifies may result in Hlpp virus injection. When it comes to the cracked applications, these illegally downloaded programs may likewise include malicious codes causing Hlpp secret installation. Finally, injection of Hlpp may take place by ways of Trojans that covertly get injected into the system and set up harmful utilities without the user’s approval.

Is there any method to avoid the injection of Hlpp ransomware?

Even though there is no 100% guarantee to avoid your system from getting infected, there are some pieces of suggestions we wish to share with with you. Firstly, be really careful when you browse the web and particularly while downloading totally free programs. Stay away from opening suspicious email attachments, especially when the sender of the email is not familiar to you.

Remember that some freeware installers may contain other unwanted utilities in the bundle, so they may be harmful. Make certain that your current antivirus software and your entire OS is always appropriately updated.

Naturally, downloading pirated software is prohibited and may result in necessary damage to be made for your PC. Thus, stay away from downloading cracked software. You are likewise strongly encouraged to reconsider your existing security software and potentially switch to another security solution that can render much better services of protecting your computer.

Below please find the quotation from the Hlpp text file:

POP-UP WINDOW:
YOUR FILES ARE ENCRYPTED
Don\'t worry,you can return all your files!
If you want to restore them, follow this link:email hlpp@protonmail.ch YOUR ID 1E857D00
If you have not been answered via the link within 12 hours, write to us by e-mail:hlpp2@protonmail.com
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Screenshot of files with “.[hlpp@protonmail.ch].hlpp” extension added by the ransomware:
Hlpp Ransomware - encrypt files with .[hlpp@protonmail.ch].hlpp extension

Use GridinSoft Anti-Malware to remove Hlpp ransomware from your computer

1.Download GridinSoft Anti-Malware.

You can download GridinSoft Anti-Malware by clicking the button below:

  GridinSoft Anti-Malware

2. Double-click on the setup file.

When setup file has finished downloading, double-click on the setup-antimalware-ag.exe file to install GridinSoft Anti-Malware on your computer.
GridinSoft Anti-Malware
An User Account Control asking you about to allow GridinSoft Anti-Malware to make changes to your device. So, you should click “Yes” to continue with the installation.
GridinSoft Anti-Malware Setup

3. Press Install button for run GridinSoft Anti-Malware.

GridinSoft Anti-Malware Install

3.Once installed, GridinSoft Anti-Malware will automatically run.

GridinSoft Anti-Malware  Start

4. Wait for the GridinSoft Anti-Malware scan to complete.

GridinSoft Anti-Malware will automatically start scanning your computer for Win Speedup 2018 and other malicious programs. This process can take a 20-30 minutes, so we suggest you periodically check on the status of the scan process.
GridinSoft Anti-Malware Scan

5. Click on “Clean Now”.

When the scan has completed, you will see the list of infections that GridinSoft Anti-Malware has detected. To remove them click on the “Clean Now” button in right corner.
GridinSoft Anti-Malware Scan Result

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Daniel Zimmermann

Daniel Zimmermann has been writing on security and malware subjects for many years and has been working in the security industry for over 10 years. Daniel was educated at the Saarland University in Saarbrücken, Germany and currently lives in New York.

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